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I am having trouble updating and how do I save password? PLEASE ADVISE!

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  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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I use a mac desktop. I have an older version so I moved to firefox per recommendation and because my safari would not let me in certain business sights because of the outdated internet browser.. anyways it ,everyday tells me to update my mozilla. But it just spins and spins..the update bar that is. second...how do I save my passwords? I am having to type very password every time I use my computer....PLEASE HELP!! thx..KLF.

I use a mac desktop. I have an older version so I moved to firefox per recommendation and because my safari would not let me in certain business sights because of the outdated internet browser.. anyways it ,everyday tells me to update my mozilla. But it just spins and spins..the update bar that is. second...how do I save my passwords? I am having to type very password every time I use my computer....PLEASE HELP!! thx..KLF.

All Replies (1)

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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose personal data like bookmarks when you uninstall and (re)install or update Firefox.