PDF not opening in FireFox browser, nor opening from C drive downloads
1. Have read some recent questions which are similar. 2. My current Firefox is 151.04 (64 bit) I use Windows 11 Home 3. My problem relates to payroll in QuickBooks a… (read more)
1. Have read some recent questions which are similar. 2. My current Firefox is 151.04 (64 bit) I use Windows 11 Home 3. My problem relates to payroll in QuickBooks and has only occurred for payroll run after 20th May 2026. PDF's for payrun dated 20th May 2026 open with no problem. Any payroll reports after that date fail.
I download payrun report and the page in firefox browser tab shows a 0 of 0 display (not the normal report)
The file is sitting in browser download, as well as my C drive file explorer under 'downloads'
When I double click, or highlight and select open, or highlight and select open with - my SodaPDF app displays a message indicating it failed to open a file.
4. Queried QuickBooks who believe it is a compatibility error.
5. Queried app provider (Soda PDF) and have been doing checks with them, but not able to resolve at this time.
6. Last resort went into QuickBooks using Microsoft Edge - file opened in SodaPDF with no problem.
As my preference is Mozilla browser, would like to have resolved ASAP, otherwise I need to use another browser. Await your advice - Kind regards