address book disappeared

Dear Thunderbird team, I am using Thunderbird and Mozilla more than 25 years. It has never happened that after downloading a new version of Thunderbird my address book ha… (read more)

Dear Thunderbird team, I am using Thunderbird and Mozilla more than 25 years. It has never happened that after downloading a new version of Thunderbird my address book had disappeared. I will be most grateful if you assist me to restore it the *previous glory*.

Thank you kindly. With much gratitude, Michael.

Asked by Michael Blitchtein 1 minute ago

Linkedin pages open in a tiny frame, like it's 1998.

Hi, Using the most recent version of Firefox that will run on my old Mac's 10.12.6. All of a sudden, when I follow a link to a Linkedin job opening announcement, the co… (read more)

Hi,

Using the most recent version of Firefox that will run on my old Mac's 10.12.6. All of a sudden, when I follow a link to a Linkedin job opening announcement, the contents of the entire page opens in a 3"X3" frame in the upper lefthand corner of the page, with the old bottom and right side scrollbars and everything. To lower right of the empty white page there's a Linkedin toolbar about 5" long. (See attached screen cap.)

Impossible to read or use the page as-is, and it can't be dragged larger. At a loss to explain; to the best of my knowledge I haven't changed any Firefox or Linkedin preferences.

Haven't seen frames in about 20 years. I'm remembering why I hated them.

Anyone?

Asked by laodah 40 minutes ago

POP3 Message Downloads

Recently I have noticed some changes in the way my Thunderbird downloads POP3 messages. Previously, it would be common to ask for new messages once a day and receive upwa… (read more)

Recently I have noticed some changes in the way my Thunderbird downloads POP3 messages. Previously, it would be common to ask for new messages once a day and receive upwards of one hundred of them. But in the last month, this number has been limited to about 35 at a time. If I ask immediately again, I get about 35 more, and this pattern continues as long as there are messages in queue waiting to be downloaded. I am not sure if this is due to changes in gmail, where most of my received messages originate, or to changes in Thunderbird itself, or to some sort of third-party hack. Now that I have trained myself to keep on asking until there are no more messages coming down, this change does not cause me much difficulty, although initially it sometimes caused me to overlook messages because I failed to keep asking as long as I should have. Apart from that, it does not seem to be harmful as far as I can tell. I'd just like to know if other people have noticed anything similar, and if anyone knows what is causing it, and whether it has some hidden advantages over the way things used to work.

Asked by pjmorton 2 months ago

Last reply by pjmorton 2 hours ago

How to export PGP keys from thunderbird?

Thunderbird 140.7.0esr allows me to e-mail my OpenPGP public key to myself, but it doesn't seem to have any way for me to get access to my private key. I was wondering h… (read more)

Thunderbird 140.7.0esr allows me to e-mail my OpenPGP public key to myself, but it doesn't seem to have any way for me to get access to my private key. I was wondering how to export keys? Thanks!

Asked by bugzillameow 3 hours ago

403 error The request could not be satisfied.

I continue to receive (LATELY) 403 error. WHY??? NEVER had this issue until lately. ONLY in FIREFOX!! Image attached. Would like you to work with me to get this resol… (read more)

I continue to receive (LATELY) 403 error. WHY??? NEVER had this issue until lately. ONLY in FIREFOX!! Image attached.

Would like you to work with me to get this resolved.

cc: files via screen shot

Asked by ciulla56 4 hours ago

Facebook video playing in Firefox stops when clicking windows 11 start button or opening solitaire

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update) This issue has just started after a Windows … (read more)

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update)

This issue has just started after a Windows 11 update and restart. It has never happened before. I usually watch Facebook Reels while playing Solitaire at the same time — yes, I know, I don’t have a life.

This morning, after the update and restart, I opened Facebook and started watching a Reel as normal. As soon as I clicked the Windows Start button to open the list of programs, the video stopped. I then selected Solitaire, which opened to the taskbar. I restarted the video, clicked Solitaire to open the game fully, and the video stopped again. As soon as I minimize Solitaire, the video resumes playing.

I’ve tried all the suggestions I could find via Google, but nothing has worked so far. Note that this only affects videos playing directly on Facebook — videos playing in the Windows Media Player Legacy video player itself are not affected.

Any help would be greatly appreciated… and yes, as mentioned, I clearly don’t have a life 😅 Link to video showing what happens when I select Solitaire in the Taskbar. https://drive.google.com/file/d/1oKLIl3I4f9lfTZvbU-9pJ1gMbOU7h0zm/view?usp=sharing

Regards everyone.

More info... I run two monitors and it seem if I click on whatever I have open in the second monitor the FB video stops. So something has changed after I turned my computer on this morning and updated Windows. I even did a System Restore to a setting two days before this new update and nothing changed still have the problem.

Asked by phillstroud 5 hours ago

Last reply by phillstroud 5 hours ago

Firefox的旧版本里在使用画中画功能弹出的小窗口里面依然可以在其中显示弹幕, 而最近升级版本后发现弹出的小窗口里没有显示弹幕了。自行回退旧版本也不行,希望能有办法调整回来。

Firefox的旧版本里在使用画中画功能弹出的小窗口里面依然可以在其中显示弹幕, 而最近升级版本后发现弹出的小窗口里没有显示弹幕了。 自行回退旧版本也不行,希望能有办法调整回来。

Asked by 徐博轩 5 hours ago

Thunderbird stopped working

Thunderbird has worked great for a couple of years. Recently, I kept getting the “Retry” prompt...sometimes two or three times before it would download my email from the … (read more)

Thunderbird has worked great for a couple of years. Recently, I kept getting the “Retry” prompt...sometimes two or three times before it would download my email from the server (windstream.net). Now I get nothing. It still goes through the "connecting...blah blah blah but nothing happens. Going to the windstream.net site works but sucks. Any help or suggestions would be greatly appreciated.

Asked by tweachison 5 hours ago

firefox browser

I can run Firefox once after starting the computer. If I close Firefox, I cannot run it again. Any attempt to start says there is an instance of Firefox running so it can… (read more)

I can run Firefox once after starting the computer. If I close Firefox, I cannot run it again. Any attempt to start says there is an instance of Firefox running so it cannot start. I did some research and for that running the following yielded some indication of a problem that I cannot seem to solve.

>taskkill /F /IM firefox.exe ERROR: The process "firefox.exe" with PID 10220 could not be terminated. Reason: There is no running instance of the task.

Something appears to have left this PID so that the computer thinks it is running when it appears that it isn't there.

Please advise. [edited email from community support forum]

Asked by piperteeka17 11 hours ago

Firefox

Is firefox safe? How is it's privacy compared to chrome and edge? Is firefox at par with chrome and edge? In terms of popularity compared to chrome and edge -- how doe… (read more)

Is firefox safe? How is it's privacy compared to chrome and edge? Is firefox at par with chrome and edge? In terms of popularity compared to chrome and edge -- how does firefox stand?

Asked by Tagumpay26 6 hours ago

change the color of a message using userChrome

I’m running Thunderbird 147.0.1 (64-bit) on both my desktop and laptop, both using Windows 11 Version 25H2 (Build 26200.7705). I’m trying to highlight sent (outgoing) mes… (read more)

I’m running Thunderbird 147.0.1 (64-bit) on both my desktop and laptop, both using Windows 11 Version 25H2 (Build 26200.7705). I’m trying to highlight sent (outgoing) messages where the correspondent and recipient are different (i.e., not sending to myself). When this condition is met, I want the subject line to appear green. My logic is: • Match outgoing mail where the correspondent column contains one of my addresses • Exclude rows where the recipient column also contains one of my addresses • Apply formatting only to the subject column tr:has(

   td.correspondentcol-column[title*="@pm.me"],
   td.correspondentcol-column[title*="@protonmail.com"],
   td.correspondentcol-column[title*="@passinbox.com"]

):not(

   :has(td.recipientcol-column[title*="@pm.me"]),
   :has(td.recipientcol-column[title*="@protonmail.com"]),
   :has(td.recipientcol-column[title*="@passinbox.com"])

) td.subjectcol-column {

 color: var(--tb-green) !important;
 font-weight: 600 !important;
 background-color: #e8f5e9 !important;

} Same Thunderbird version, same Windows build, same CSS file, same mail account structure. Is there something on the desktop system that could prevent this from working? For example: • about:config setting related to CSS • Layout or column differences affecting selectors • Rendering engine differences between installations • UI density / table layout mode differences My expectation is that this logic should behave identically on both systems, so I suspect a configuration or UI state difference. Any guidance would be appreciated.

Asked by GrennyDar 8 hours ago

Last reply by GrennyDar 6 hours ago

Firefox tabs constantly crashing

My firefox tabs have been constantly crashing over the last couple days. When I tried to diagnose issues in troubleshoot mode, they still kept crashing. Here are the most… (read more)

My firefox tabs have been constantly crashing over the last couple days. When I tried to diagnose issues in troubleshoot mode, they still kept crashing. Here are the most recent report IDs for the crashes: bp-06b1b48f-9213-4497-8398-a11890260130 bp-726d0348-6100-41cb-a298-909550260130 bp-ce8a6448-fcb1-4543-9ed4-275b50260130 bp-2c16e522-cd5f-4b9d-bb1e-6f18e0260130 bp-80520225-49fd-4f46-8453-58b300260130 bp-6c4bd533-ac96-44f0-9593-81ddc0260130 bp-a9573328-6e28-41d5-bd1e-91cf30260130 bp-3992c4d8-2a09-4fc4-a426-016b50260130 bp-2c7e318f-e080-4e56-84ee-63a030260130 bp-986e724b-2356-4790-9dc9-3687f0260130 bp-ae6ac0bd-b096-4212-8252-d55440260130 bp-4c8705f9-4529-405a-9d09-967b70260130 bp-a90c5596-f9cd-4d63-8fd6-a55c70260130 bp-fdf29d55-6cd9-450c-a552-7cca80260130 bp-519e5b29-a47b-4c65-bfda-c1f970260130 bp-fad47bb5-3880-4090-bdb7-b754e0260130

Any help would be appreciated!

Asked by Hyghlander 7 hours ago

Firefox And Youtube Captions

Youtube has two settings that must be turned on for captions to show and start automatically when watching a video. "Always Show Captions" and "Auto Play Captions" and no… (read more)

Youtube has two settings that must be turned on for captions to show and start automatically when watching a video. "Always Show Captions" and "Auto Play Captions" and not be forced to be signed in to YT. Both settings must be checked off/turned on for captions to work and "set" in the cookies, for captions to work when not signed into YT.

Previously, one could sign in to YT, re-select the settings, refresh browser and then sign out and the captions would work when signed out and viewing YT content.

Since your update today, YT's "auto play captions" option is now missing when using Firefox, but not when using chrome, meaning when using Firefox, it can't be selected while using that browser. The result is that persons who choose to use Firefox instead and don't want to be signed in to youtube, not wanting our information followed in a non anonymous manner, can't use firefox to watch YT and still have captions working without having to constantly turn them on for every single video watched (that's where "auto play captions" came in).

Bad, bad move. On both mozilla's part and YT's.

Asked by D Ayres 2 days ago

Last reply by D Ayres 7 hours ago