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Hello Firefox Team,

On May 26th, I reinstalled Windows 11 and attempted to log into my Firefox account. Since I had forgotten my password, I had to reset it. After logging in with the new password, I noticed that all my previously saved logins (over 100 entries) were gone.

I understand that Firefox Sync encrypts data and that resetting the password might affect previously synced information. However, I’d like to confirm whether there is any way for Mozilla to help me recover these lost logins, or if they are permanently deleted after a password reset.

Any guidance or confirmation on this matter would be greatly appreciated.

Thank you, Himash Ravihansa. My Firefox Account Email - himashravihansa@gmail.com

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number of messages in my Inbox. But I can't delete or move messages in the Inbox. When I select messages and enter command to move them to a folder, or ask to delete them, nothing happens.

     I am a Thunderbird supporter, and I love this program.  Thanks for your work!  Any advice appreciated.  Connie

For about the last year when I try to open Mozilla Thunderbird calendar, instead of taking me to the active calendar page, I get a “Not Responding” message and an hourglass for about 1 minute. That eventually disappears. I then have to select “Calendar” and wait another minute or so with another “Not Responding” message before I can finally get to the active calendar page and do what I wish to do on the calendar. When I remove the app and reinstall it, the problem disappears once ONLY and reappears after that. Can you suggest a solution to the problem, please. I have a Dell Inspiron 3793 laptop.

Thank you.

EDL

My email from a third party domain is routed to both my gmail inbox and to my thunderbird client. The emails typically get received by thunderbird first, and I read them quickly because of the notification that comes up. However, these emails on thunderbird disappear as soon as they show up in my gmail inbox. Does anyone know how to prevent this? I haven't found any other similar issues on the support forums or other sources.

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

Hello guys,

I've been a passionate user of (and advocate for) Thunderbird for more than 20 years now and was quite delighted when Thunderbird for Mobile was launched. At last I could use Thunderbird on my phone and tablet as well as my desktop! I've used Bluemail (the best of the rest in my view) on my mobile for some time and am currently comparing its performance side by side with Thunderbird for Mobile, having just installed the latter. In terms of fetching message I'm actually finding Bluemail much speedier at the moment and don't know why this is so. For example, I can often read incoming emails on Bluemail five minutes or more before they arrive via Thunderbird. So far as I know, I think I've tweaked all the necessary settings on Thunderbird but may be overlooking something. Can anybody suggest a way to speed up Thunderbird? I'm more than keen to keep on using it.

Cheers,

Grant

I've read everything apropos here, tried everything, and I'm lost--and totally screwed--if I can't get into my old Thunderbird. Spectrum, computer died, nobody competent here to get past "Registry Error," I guess, but I need all the data, contacts, calendar, etc., in the T'bird I've relied on for MANY years. PLEASE help. I tried to get a screen grab: It didn't work.

This is the second time I've appealed for help.

Why can't I install T'Bird on my new HP computer? I keep getting the page that says "Finish installing ,and start enjoying Thunderbird." But there is nothing to click on to finish!

I've been a T'Bird client for more than 20 years, and I have never seen such difficulty adding your email client to my computer.

Help!

Did anyone ever Figure-out how to drag link from browser webpage to a Desktop shortcut? So that all you have to do, is click on the Link on the Desktop and it launches that page? It's Funny, ALL** the other browsers permit this, Except for firefox

Is this where I express my unhappiness with foolish and unnecessary changes to the appearance of Firefox for Android? Please make an option in Settings for square shortcuts. I hate that every icon has to be in a circle now! And you put the word 'Shortcuts' on the homepage. Are you kidding me? That is just clutter! And please let me add more than two lines of shortcuts to the homepage. Swiping to a second homepage to see the rest of my shortcuts is ridiculous. It is better for me to have 10 or 15 lines of shortcuts on one homepage and I can swipe up or down to see them all. Thank you!

Hello,

i was trying to check my apparmor stuff because of the warning on Linux. Now i tried duck.ai to instruct me , but created more damage than anything else. It said to set firefox in enforcement mode, now it wont start (well im using Firefox right now in complain mode)

How do I fix this problem that everything runs normally and safe?

Please help me! madmorph666@madmorph666-E14301:~$ sudo aa-complain /usr/bin/firefox /usr/bin/firefox wird in den Complain-Modus versetzt. madmorph666@madmorph666-E14301:~$ firefox ATTENTION: default value of option mesa_glthread overridden by environment. [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed [Parent 72019, Main Thread] WARNING: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_widget_get_clipboard: assertion 'gtk_widget_has_screen (widget)' failed [Parent 72019, Main Thread] WARNING: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(firefox:72019): Gtk-CRITICAL **: 03:12:17.894: gtk_clipboard_request_contents: assertion 'clipboard != NULL' failed ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [Child 72430, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:72430): dconf-WARNING **: 03:12:53.181: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Keine Berechtigung ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

I am trying to copy a large number of emails (about 1,000) from one folder (which in on gmail) to a local folder. However, TB seems to be not up to the task. I can move one email at a time but that, of course, is not practical for my purposes. However, even if I break it down into 30 or 40 emails at a time, it copies some of them and not others. Anyone know what the problem is? I will admit that some of the emails are quite large (5-10 MB). Could this be the issue? Are there limits on the size of a folder? How do I know what those limits are?

Working with TB 128.11.0esr (64-bit) on a Macbook running Sequoia 15.4.1.

Thanks in advance for any assistance you can offer.

I have a Galaxy S20+. All of my contacts are in the contact app that came with the phone. I have installed TB on my phone and desktop. Is there a way to copy my contacts from the phone to TB? I assume that once they are on the phone TB they will automatically show up on the desktop? Thanks for your help.