I am trying to login to one of my online banking websites and I am getting this message "Firefox prevented this page from automatically reloading" and when I hit the ALLOW button, nothing happens.

I am trying to login to one of my online banking websites and I am getting this message "Firefox prevented this page from automatically reloading" and when I hit the ALLO… (read more)

I am trying to login to one of my online banking websites and I am getting this message "Firefox prevented this page from automatically reloading" and when I hit the ALLOW button, nothing happens. I don't know if this related to the latest Firefox update ... but it's a real problem for me. I have to keep switching over to Chrome to login in. Please advise what I need to do?

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Firefox Download Window Missing

After my browser automatically updated to 157.0, when attempting to download files on MacOS 27 (Golden Gate) the download window does not populate but a .part file appear… (read more)

After my browser automatically updated to 157.0, when attempting to download files on MacOS 27 (Golden Gate) the download window does not populate but a .part file appears in the default download location.

Solved 2

Save Image as not working

Since the latest update (157.0). I am no longer able to save images, I tried all the options in the community forums and still no help. I tried changing the download fold… (read more)

Since the latest update (157.0). I am no longer able to save images, I tried all the options in the community forums and still no help. I tried changing the download folder and I'm not able to select "choose". I click and click and nothing happens. When I right click on an image or video and click save image/video as, nothing happens. No directory box pops up. No download happens. Nothing. I removed all extensions and still nothing. Is this just a new update bug or is something wrong with my browser?

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Text in selected tab in Light mode are white and unreadable

The text of selected tab if I set on Light mode is white when widget.windows.mica and browser.theme.windows.accent-color-in-tabs.enabled flags on about:config are turned … (read more)

The text of selected tab if I set on Light mode is white when widget.windows.mica and browser.theme.windows.accent-color-in-tabs.enabled flags on about:config are turned on. This only fix if I switch to dark mode.

This bug even exist prior to Firefox 157 release, where Nova UI refresh was available but disabled by default.

Open 2 1

Firefox locks up when starting first time after restart in Windows 10

When starting Firefox after a PC startup or restart in Windows 10, Firefox will lockup and exhibit a "Not Responding" message. Windows will then show a "Close Program" or… (read more)

When starting Firefox after a PC startup or restart in Windows 10, Firefox will lockup and exhibit a "Not Responding" message. Windows will then show a "Close Program" or "Wait for the program to respond" choice. This happens on any of my machines, Windows 10 and 11. It's to the point of wanting to uninstall it. After it finally loads the first time it loads fine on subsequent loads.

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Firfox frozen when updating to v157.0

when updating from 154.0 to 157.0 I get a pop up window saying there is a helper that needs to be installed, but when I input my admin account details it gets stuck and w… (read more)

when updating from 154.0 to 157.0 I get a pop up window saying there is a helper that needs to be installed, but when I input my admin account details it gets stuck and won't continue the update (Firefox appears frozen in Activity monitor). The only way to sort this out seems to stop any updates by issuing the command:

rm -rf ~/Library/Caches/Mozilla/updates

from a terminal window. This way I can restart Firefox, but it did not update of course. Is there any solution to this? Thank you !

Open 2

Once I log in the in browser VPN doesn't give me the option to turn it on

I followed the steps to activate the built-in VPN, but once I sign in and it says it's successful, when I click on the VPN button to turn it on, it just shows me the "get… (read more)

I followed the steps to activate the built-in VPN, but once I sign in and it says it's successful, when I click on the VPN button to turn it on, it just shows me the "get started" VPN panel again. I'm not sure how to get out of that loop. I tried fully closing Firefox and starting again

Open 1

Purchased latest version of mozilla for my mac and it will not download

I have just purchased the latest version of Mozilla for OS. My computer is older and the operating system is Monterey 12.7.6 I am assuming that my computer's operating sy… (read more)

I have just purchased the latest version of Mozilla for OS. My computer is older and the operating system is Monterey 12.7.6 I am assuming that my computer's operating system is too old and the new mozilla will not support my Monterey system, correct? Is there another Mozilla version I can download?

Open 4

Suddenly can't login to Youtube.com

At one point earlier this week, I had to sign out of all but one of my google accounts to get a link for a remote meeting to work. Afterward, when I visited youtube, it l… (read more)

At one point earlier this week, I had to sign out of all but one of my google accounts to get a link for a remote meeting to work. Afterward, when I visited youtube, it logged me in under that google account, which is not the one I use for browsing on my own time; I logged out, then, when I tried to log in under the proper account, google/youtube thought erroneously that I had set a passkey, and it and my password manager fought. I fixed the conflict (deleted the unset passkey). Then Youtube stopped letting me log in; no matter what, I get sent to www.youtube.com/oops

Initially, this error effected youtube login on all every browser I use. Clearing the cache and history on those, after having fixed the password issue, fixed the problem on them. Firefox, however, is refusing every fix.

I have cleared the cache, the history, going back to 'Everything.' I uninstalled and reinstalled the browser. I have disabled all add-ons and enhanced tracking. I have gone into the advanced configuration settings for firefox and deleted the cookie files for my profile. Youtube and Google are ON my security whitelist. I've tried "forget about this site." I've tried private browsing after first clearing the cache and history, "forget about this site", and after deleting the cookie sqfiles.

It has been days, and I am going in circles! Can anyone please help me?

Open 5 1

I deleted account but did not check to delete data and I can't find it after setting up account again.

I changed POP3 email password to an app password and Thunderbird would not recognize it even though I updated in Security. I was told to delete the Thunderbird account t… (read more)

I changed POP3 email password to an app password and Thunderbird would not recognize it even though I updated in Security. I was told to delete the Thunderbird account then set it back up which I did--I did not check the box to delete files. Finally the new account was able to bring in new emails (POP3) but the old folders/emails are not there.

I read that I should go to %appdata%, roaming, Thunderbird but the dates are from years ago--do I go further to find my data or is there another path or something else I should do?

Unless they were backed up somewhere within Thunderbird, I don't think I have any backup.

Can you please help? Thank you.

Open 9

Can't add attachment to email message

I can't get an attachment to an email message. When I select the 'attach' button, nothing happens. I recently cloned my C: drive and am concerned that something didn't ge… (read more)

I can't get an attachment to an email message. When I select the 'attach' button, nothing happens. I recently cloned my C: drive and am concerned that something didn't get cloned properly

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