Showing questions for topic:
  • Account management

Unable to add a gmail account to Thunderbird

I have tried over and over again to add a gmail account to Thunderbird, it was there before but stopped working so I deleted it and tried to readd it but now I get an err… (read more)

I have tried over and over again to add a gmail account to Thunderbird, it was there before but stopped working so I deleted it and tried to readd it but now I get an error when adding it that is it the wrong email address or password which is not the case, as I just added it to Outlook and it worked perfectly.

Any ideas?

Open 2 42

why won't FireFox let me sign out?

I am signed in, yet FireFox keeps popping up asking for me to sign in. I attempted to sign out and it doesn't respond. I tried deleting the account and then later insta… (read more)

I am signed in, yet FireFox keeps popping up asking for me to sign in. I attempted to sign out and it doesn't respond. I tried deleting the account and then later installed it and I am still signed in? What can I do to sign out?

Open 35

unable to complete re-install Thunderbird error message :- unable to login at server probably wrong cofiguration wrong user name or password

My windows 10 Desktop C drive failed, this has been replaced and I am trying to re-install Thunderbird but I can't complete the install due to the error message shown abo… (read more)

My windows 10 Desktop C drive failed, this has been replaced and I am trying to re-install Thunderbird but I can't complete the install due to the error message shown above in my question. Please advise.

Open 1 33

Problem to put an address in thunderbird

I succeed in create my addresses in thunderbird, except one, the principal of my address at Orange. They say, they recognized and then, when I click on the bottom Terminé… (read more)

I succeed in create my addresses in thunderbird, except one, the principal of my address at Orange. They say, they recognized and then, when I click on the bottom Terminé, it's writed that there is a problem of "mot de passe" or address or "identifiant". At this part, for the others addresses, thunderbird add a linguee "identifiant" and I add a name, and after, it's OK.. But, for this address, there is no linguee "identifiant", and that don't work. I don't speak well english, I'm french, sorry. Thank you for helping me to put my address in thunderbird. Stéphanie

Open 1 47

Rearranging email accounts in left hand pane does not stick

Hi, I'm tring to rearrange the order of my email accounts in the left hand pane. The FAQ says sandwich icon -> account settings -> move them around in the desired o… (read more)

Hi, I'm tring to rearrange the order of my email accounts in the left hand pane. The FAQ says sandwich icon -> account settings -> move them around in the desired order. This looks OK in the account settings list when I do that, but when I close it, the accounts order is as before, and this order shows up again when I re-open the account settings list. Is there any way to make this "stick"? Do I need to click some hidden Confirm button? Many thanks in advance!

Open 11 91

The server is already in use. Connection not closing?

I have been trying to add new email accounts to Thunderbird and they never complete the process (I have several that configured correctly prior to this error). I have tri… (read more)

I have been trying to add new email accounts to Thunderbird and they never complete the process (I have several that configured correctly prior to this error). I have tried both automated methods (With and without HUB) and the manual method of adding an account. Here is what is happening. When I add an account, I can watch Thunderbird login to the account on the status line. The login goes correctly, however the "Done" tab is always greyed out, the process never completes. I then try configure the account manually at the same screen and I get "the server is already in use" message. I believe that Thunderbird is not correctly closing the connection, leading to the "server is already in use" message, but I am not sure how to correct the issue.

Open 47

I need help with setting up Thunderbird -

I am trying to set up Thunderbird. There are questions I don't understand pertaining to such phrases as IPOP and whether I am using a server or not . I am using Linux m… (read more)

I am trying to set up Thunderbird. There are questions I don't understand pertaining to such phrases as IPOP and whether I am using a server or not . I am using Linux mint.

Open 1 59

How to configure the settings to link the infomaniak mail with Thunderbird

I tried to create a new account on Thunderbird with the settings that I joined, but I always have this error message : "Authentication error. Unable to log in at server… (read more)

I tried to create a new account on Thunderbird with the settings that I joined, but I always have this error message : "Authentication error. Unable to log in at server. Probably wrong configuration, username or password." Is there anything I can do in the settings, or it's just impossible ?

Thank you !

Open 1 31

Unable to add additional email to Thunderbird

I have two successful emails running in Thunderbird Email, on my MacBook Pro, macOS Tahoe 26.3.1; however, a third one fails to get registered. The error message says una… (read more)

I have two successful emails running in Thunderbird Email, on my MacBook Pro, macOS Tahoe 26.3.1; however, a third one fails to get registered. The error message says unable to access server, " which may be due to username or password. I have checked several times to make sure I am entering the correct email and password. Still no luck, and my email service provider, "Rogers Together With Shaw," says that everything is on their side, is correct, as I can access my Webmail they have, which they assure me goes via the Internet, like any other email app out there, meaning the problem resides with Mozilla Thunderbird. Ask them. I am now asking. Looking forward to a meaningful reply.

Open 1 46

How to add a new email address to my Thunderbird email page

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird e… (read more)

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

Open 4 1 203