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Unable to add a gmail account to Thunderbird

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  • Last reply by Ed
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Thomas Hinke
Thomas Hinke

I have tried over and over again to add a gmail account to Thunderbird, it was there before but stopped working so I deleted it and tried to readd it but now I get an error when adding it that is it the wrong email address or password which is not the case, as I just added it to Outlook and it worked perfectly.

Any ideas?

I have tried over and over again to add a gmail account to Thunderbird, it was there before but stopped working so I deleted it and tried to readd it but now I get an error when adding it that is it the wrong email address or password which is not the case, as I just added it to Outlook and it worked perfectly. Any ideas?
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Thomas Hinke
Thomas Hinke Question owner

So I just upgraded to a 64-bit version of Thunderbird. The new Add Mail doesn't even ask for my password and it still gives me an error saying that my username or password is wrong!

Ed
Ed
  • Top 25 Contributor
  • Moderator

Try creating the account this way:

- go to TB menu > Settings > General > Account hub > uncheck 'Create accounts in the new Account Hub'

- go to TB menu > New Account > Email

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