ផលិតផលទាំងអស់ Community Forum

I received an email that said my account would be closed in 7 days unless I signed in.

I leave my Mozilla tabs permanently open and use them every day. I tried to sign in as instructed and got an "unknown error" about 3 times. Then I was sent to a page talking about Windows 10. I have the extension; that's not a problem for me.

Closing Mozilla and possibly losing all those open tabs would be a BIG problem. Evidently I'm signed in now. I hope everything is OK with my Mozilla account.

I am a long time Thunderbird user and set up a monthly donation. I no longer have access to that Email account and I need to stop the donation. The Donor portal won't work because it requires me to access my original email account.

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

Thunderbird administers my 7 "aol" email addresses (accounts) on my Dell laptop (running Windows 7). 5 of the accounts are behaving normally, but the other two accounts appear to be linked. So, when I send an email from one of them, it appears in both "sent" folders. When I receive an email in one of them, it appears in both "in box" folders. When I visit "mail.aol.com", these 2 accounts behave normally. So it appears that they are linked within Thunderbird. Can you suggest a possible solution? Thanks, Tim

Ich kann kein weiteres Emailkonto zufügen, es zeigt mir immer eine Fehlermeldung bei der Authentifizierung egal was ich erfasse...

Ich erkenne nicht, wo der Fehler liegt? Was nun?

Wie kann ich ein weiteres Email Konto hinzufügen?

Greetings,

Question 1: How can I add an HTML signature file for an account in Thunderbird for Android by referencing a file on my phone? Or, something similar that will accomplish the same thing (i.e., HTML email .sig).

Background: In Thunderbird on my Desktop (currently using 140.10.1esr), I can go to Account Settings, select an email account, check the "Attach the signature from a file instead (text, HTML, or image):" and then "Choose..." a file I created on my local machine. My file is HTML (e.g., mysig.html) and references an image (in the same local directory). I want to replicate this in TBA.

Question 2: If there is no way to do this (the functionality is not purposefully there and there is no work-around to fool TBA into behaving properly), is there a place I can submit this request to the developers?

Thanks,

Jarvis

My grandson got on my computer and was messing around with my email. Now when I open Thunderbird I get a pop up window that says sign in with google to continue to Thunderbird. It has my grandson's Gmail address in it and asks for a password. I can X out of it and continue to Thunderbird but it will pop up several times while I am reading my email. Why is this happening and how do I get rid of this pop up window.

I'm using Thunderbird with an Office 365 business account via EWS.

I'm trying to reduce the amount of storage used on my local machine by setting the "Synchronization & Storage" setting to 3 months instead of downloading everything, but every time I change the setting it doesn't stick.

I'm on Thunderbird 150.0.1 (Windows).

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

I am a senior who has no desire to be in clouds, social media, etc. I have been using Thunderbird email on my laptop for about a year and a half now. Thank you for allowing me to keep my pop3 account, I have been very happy. I just want to have email on my phone because I like to get notice of email but I like to delete it and collect it on my laptop because it remains on the server. I periodically access the laptop and do all banking, etc. from there. Completely old school with local storage. Everything I have looked up said that I could still keep my pop3 account on my phone. I have a new Samsung A57 that I am trying to set up. The old phone had Outlook but it is locked out so I have to start from scratch. I thought I would rather do that with you than the others that seem to be taking all of our personal data over and leaving us no choice in how we would like to work. Your assistance would be greatly appreciated. Thank you

My email provider has transferred their services to a messaging service and I need to change accounts in Thunderbird from Pop 3 to IMAP. All the solutions I have found so far aren't working for me. Is it possible? This is starting to get pretty urgent as I have to change to the messaging service within the three days.

I received this email: Do you want to keep your Mozilla account and data? Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. We noticed you haven’t signed in for 2 years. Your account and your personal data will be permanently deleted on Friday, Jul 3, 2026 because you haven’t been active.

I use Firefox every single day. I don't understand this message. Please explain.

Thank you, Cathy

Just installed Thunderbird on Windows 11. Have two accounts: UN1@hotmail.co.jp and UN2@hotmail.co.jp. I created them in exactly the same way, but one of them works without problem, the other shows me "Command Error 12". After searching for a solution on the forum, I understand that none of the suggestions work. The error repeats. What can it be and is there a way to fix this error?