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I can't get Thunderbird to stop billing my credit card for monthly contribution

  • 1 reply
  • 0 have this problem
  • Last reply by david
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roberthughcastles
roberthughcastles

I am a long time Thunderbird user and set up a monthly donation. I no longer have access to that Email account and I need to stop the donation. The Donor portal won't work because it requires me to access my original email account.

I am a long time Thunderbird user and set up a monthly donation. I no longer have access to that Email account and I need to stop the donation. The Donor portal won't work because it requires me to access my original email account.

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david
david
  • Top 10 Contributor

Go here: https://www.thunderbird.net/en-US/donate/help/ and click the option 'I need help with something else' and a dropdown window should open where you can write your request. Let us know if this does not work. thank you for your years of support. :)

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