Thunderbird Community Forum

Hi,

we found such an oddity. We use a PGP key linked to the mageo.cz domain (the key is for addresses <somebody>@mageo.cz). Recently, importing a key in Thunderbird takes a very long time (the search on the keyserver is unreasonably long (tens of seconds) both when the key exists and when it does not exist). It seems to be some kind of anomaly only for this domain. For other domains, searching/importing the key is fast. A direct inquiry (through the www interface of the Hagrid keyserver) is dealt with promptly. The problem concerns only the search for the key via Thunderbird and only the mageo.cz domain

Thanks for the check/fix! Mira Krejci

I am a new user of Thunderbird. I have 4 email accounts. I am receiving multiple copies of emails both on my desktop and also on K-9 on my phone.

From reading the various entries on this support site I note this is a known problem. I have not found any posts that offer a solution.

Is there a solution? Do I need to run diagnostics to clarify my issue if so what diagnostics?

Thanks in advance.

Regards,

Mike Duffy

The last emails that I have received through you are dated September 24th. Why have none been received since please? I am receiving messages through other sources.

Hi. When I select any of local folders and press the right mouse button on it and then select Compact, nothing happens (any message or pop up). When I choose Imap folder and then select compact, everything works fine even if there is no need of compacting such folder there is a message that 0KB where freed. I choose both online and offline work to check, but nothing helps. I remember that on older versions compacting worked fine, but now I don't know where is the problem.

Thanks for any suggestions.

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would like to upgrade to a stable "modern" release (emphasis on "stable" please). Can you please advise if I should aspire to end up on 115 or 128, and how I might get there ? From reading some older blogs, there is advice that says.... first go to v91, then v102, then v115, and so. That seems a bit tortuous, but I am happy to do so if that is still the recommended approach.

Also, can you advise on how I manage my Profile through all this, do I need to do various exports/imports as I move through these different versions, etc.

Many Thanks

Hi, I've used thunderbird (now 128.3.0esr)/calendar for years on my NUC7 running linux (now 22.04.5 LTS) with no problems.

Within the last couple of days, however, I no longer seem to be able to "drag-and-drop" events or tasks from one day to another. I can use the mouse to select/delete/etc an event or tasks, but I can't seem to move them with the mouse -- I need to "edit" the events. Is this a known issue?

Any help appreciated -- I haven't been able to find anything about this with web searches.

Hello,

My client has a specific problem with Thunderbird, when he does something with mail for example moving it to a certain folder or deleting one, all emails disappear, then when he restart the app all emails show up again and that mail is not deleted/moved, I tried all of the suggestions in the attachment and problem sometimes disappear for 1-2hrs but always occurs again. Also Thunderbird generated 50+ Inbox folders by itself and it keeps making them all alone. I assume the problem is with some corrupted file but his thunderbird backup is about 50GB and he needs it all to be imported. It really drives me crazy.

Thank you in advance for your support, Hope we will solve this issue.

I want to change settings in Thunderbird. Vivaldi 6.9.3447.51 (Stable channel) (64-bit) Revision 182bbf0e4fdf8cd7876d2b24819fde3147f9af97 OS Windows 10 Version 22H2 (Build 19045.4894)

I tried all the other options in drop down menus all over and they all come up. But clicking on settings does nothing. I even went into account settings and tried clicking on Thunderbird Settings and it does nothing there also. Can I reinstall over the existing program without losing anything to try and see if that helps and fixes the problem?

You can help by going back to the old format. The new format makes it more time-consuming to delete unneeded messages because the screen shows only a small number of messages at a time. Also, the smaller print is less user-friendly.

I tried changing the authentication method to OAUTH2 for my Outlook live mail account (POP). For that, I had to change the server name to office365.com. After restarting Thunderbird, I was able to download new messages but all the old messages already stored in Thunderbird disappeared, even though Thunderbird still shows the same old Local Directory as being used.

How do I change the authentication to OAUTH2 & get my old messages back?

If I delete & again create the Outlook live account, would it effect my old mails/filters ?

I have Thunderbird V115.15 in Windows 7. Last week it stopped working correctly. Now if it starts a download from gmail it fails saying the account is being accessed by something else (but it isn't). Then when it does try to download the messages I either get 3 to 10 copies of every message or every message is blank and from a blank sender. Right now it is reporting 542 messages being downloaded but all are empty with no from info and those messages are from a week ago.

I am pulling my hair out trying to get this back to functioning!

Thank you

TB latest version on MacOS latest version TB has option to mark messages as read if it determines them to be junk this does NOT work. It puts them in junk folder but keeps them as unread. very inconvenient... any solutions? thanks (attached)

I have two iCloud mails in Thunderbird. The older one runs great. For the other new one - same settings - mails sent often appear totally blank in the sent folder. Going to the iCloud webmail, sent messages appear totally normal and mails are sent to destination without any problem. I tried everything, no avail. Also weird is I have two "sent" folders (for no clear reason). Both have this issue, not always. See screenshot of iCloud webmail.

I have nine calendars on my TB calendar page.

Some weeks ago, seven of them stopped displaying. They each have a gray Enable button next to their name in the Calendars list, but it doesn't do anything.

How can I reenable these calendars?

(14 other people have a similar problem in the post Enable Calendars in TB V.115.8.0 but it has been archived.)

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified were correct.

I have set up Syncing on Firefox and it was simple but I can't figure out how to do it in Thunderbird. I am recovering from a PC Reset and want to ensure I do not lose anything if I have to have my Iaptop sent away to be repaired.

I spent a long time looking for an email today. I sent it earlier in the day so was looking at the latest messages with todays date. I eventually found it after srearching for the Subject. The message was threaded but the message showing was from a few days ago. That was when I noticed the little arrow. That was when all was revealed. The version of TBird I used until I Reset PC last week did not have settings like that.

Please hep me.

I didn't know which Topic to choose so if its wrong please change it.

So a client ask me for help, started out as not being able to open attachments on many emails. I made a back up prior trying anything, but was not able to copy over a 'sent' file (19gb) and global-messages-db.sqlite (803 mb) I tried doing repair on the mail boxes and deleting the global-messages-db.sqlite file (read it will rebuild. But now years of emails are missing completely. this is beyond me, mailbox file is still large and wondering if there is a pro that knows how to recover from this.

Every email in my inbox received before 9/17/24 at 11:30am is blank with no content. I am using Thunderbird on a 2017 iMac. I can see the affected emails on my iPhone just fine. I have to gmail accounts that are working fine a well. The email address is barrack@battenkillbicycles.com.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????