Thunderbird Community Forum

Updating my Address Book in Thunderbird v148. The darned thing does not permit two people to have the same email address or phone number - pain in the "A" to say the least !

I am using internet server provider www. namespro.ca server settings for my email account set up with Thunderbird mail and the email account will not set up properly. I currently have (1) domain name "realestateX.com with www. namespro.ca and I am attempting to set the email accounts using Thunderbird Mail on a desktop CPU. The email accounts will NOT set up with ThunderBird Mail with this domain name, 'realestatex.com.' On the other hand, the same domain name email account were succcesfully set up on OUTLOOK using the same www. namespro.ca server settings with success, they work properly in and out

Back to the Desktop CPU and my Thunderbird Mail program; I have another email account set in with another domain email account realestatex.net with a completely different internet server provider www. webnames.ca and that email works fine in and out and the set up without an issue

Back to namespro.ca their server settings work fine with MS 365 OUTLOOK email set up on my DELL laptop. However the server setting from namespro.ca will not work on the desktop and laptop, The laptop set up is using a MOZILLA Thunderbird Account Hub and stated their is an "authentication error because of a policy violation relating to the refused connection from the IP" . Would namepro.ca IP connection refusing my thunderbird mail account to syne with namespro.ca? any insight would be helpful, appreciate your time

My work email provider, which hosts about 30 individual email accounts, returns the following when queried for quota:

a GETQUOTAROOT INBOX

QUOTAROOT INBOX Mailbox "cPanel Account" QUOTA Mailbox (STORAGE 1198939 2097152) QUOTA "cPanel Account" (STORAGE 24913212 26214400)

"Mailbox" is the individual account (at about 50% usage) here and "cPanel Account" is the whole server (at about 95%).

Thunderbird receives that data then uses the last one received for it's display (the overall server quota) which is confusing for users who expect to see their individual quota.

Is there any way I can either:

• tell Thunderbird to use the first QUOTA value ("Mailbox)
• intercept that response and strip out the "cPanel Account" entry before Thunderbird UI sees it

I can't get the response from the mail provider changed, I've already asked that.

Thanks, Dave.

Okay, I currently have two issues going on, both repercussions from transferring Thunderbird to my new computer. I'll limit this post to one issue!

My transfer to the new computer was not taking; followed instructions but no profiles were loading. I thought that perhaps this was due to my initial problematic installation of T-bird decades ago, where I eventually wound up with a choose-user-profile panel that worked fine with its default setting...so I lived with that easily (see image). Thinking that this was causing the inability to load profiles on the new machine, I tested whether I could delete the never-used profiles in that panel. After just one deletion, that resulted in the "Couldn't load XPCOM" error described here: https://support.mozilla.org/en-US/questions/1360766 Following the instructions on that page to do a repair installation (to the letter), starting T-bird now results in the attached "profile missing or inaccessible" message.

Please advise: Am I doomed?

Thanks for any honest advice. (yes, my Thunderbird installation is big: seven or eight addresses, many local folders, a large history and archives.)

I have this issue with my reminders for peoples' birthdays. I have an event on their birthday that comes from my Google contacts. That event has a reminder 1 week in advance. When the 1-week mark hits, I get an undismissable notification from Thunderbird. I can close the reminder window, but it'll show back up within a minute or two. I've tried removing and re-adding this calendar but it doesn't matter. When I look at the details for the event, I see that the Organizer field is Unknown Organizer <unknownorganizer@calendar.google.com>. My regular email address is listed as an attendee. This has been happening for at least the last several months, perhaps more than a year.

I am trying to connect to usenet via my news.newshosting.com account. I can read the newsgroups ok but cannot send a reply for some reason. I get "user posting not allowed" followed by " Sending of the message failed. The message could not be posted because connecting to the news server failed. The server may be unavailable or is refusing connections. Please verify that your news server settings are correct and try again."

I made a folder and saved emails in that folder. A few days later they were all gone, empty folder. I followed suggestions on here, did the repair, erased password and replaced it, did the subscribe, and now even the folder is gone. I spent hours trying to research this and repair it and now I have nothing.

I have used Thunderbird for many years and and have loved it. However, recently my "Local Folders Inbox" have been extremely slow (deleting emails, reviewing an email, etc.). I have tried every suggestion that I have found without any change: reducing emails in the folder (down to about 75 remaining), compacting and repairing the folder, deleting and rebuilding all of the msf files and global database, disabling all addons, empty trash and junk, clear the cache, disable hardware acceleration, exclusion in antivirus, etc. It has become very frustrating. Any suggestions would be greatly appreciated.

I right click on an Archive subfolder, select Rename and enter the new name. It shows under the new name but is empty containing no messages or subfolders. When I restart Thunderbird it reappears under its old name with all messages and subfolders in place.

I forwarded an email from a different email client to my Thunderbird email client and when I opened that email the left margin was gone. I tried selecting the text and clicking on the right index and nothing happened.

This type thing has happened before when I forward something that comes to my TB account, but usually highlighting the text I add, and clicking on the right index, will move it over a bit.

I would like to know why this is happening, and if I can prevent it or solve it when it does. It looks so unprofessional and sloppy when there is no left margin.

Thanks, NM

Hi there! After transferring Thunderbird from my old to my new computer, the calender does not show any appointment. Even it I set a new one this is not shown. But all appointments still exist because if I search for them the are shown in a list. Is there anyone who has an idea what went wrong? Thank you for any help! Norbert from Berlin

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342

Thunderbird has a routine problem with being unable to log into various mail servers. I have four accounts and they all seem to share this problem.

Most recent update: I've tested this in Windows Safe Mode, and the problem has not appeared. Since I can't do any useful work in Safe Mode, it's hard to give it a thorough test, but so far so good. Also, I have removed AVG antivirus because it was redundant. I have seen no improvement since it was removed.

Can this problem be resolved?

I am setting up Thunderbird on a Win10 machine, and am having a lot of trouble adding accounts that I did not have on the two Win11 machines I have set the same accounts up on.

When adding my 2 GMail accounts, after clicking "Allow" on the OAuth popup the button would go grey the window would stay open and not close, and the account would not be added.

Changing the general.useragent.compatMode.firefox option to TRUE allowed me to progress and finally add those accounts.

I am now having the same trouble with my @hotmail.com account. When I add the account, the dark blue OAuth window pops up, but is completely empty, and there is nothing more I can do.

Things I have tried

• Reverting the above config change
• Checking that cookies and JavaScript are enabled
• Checking there is no saved password
• Used both the Account Hub and the default dialog, with the same effect.

Thanks in advance!

Greetings all

I have been experiencing a strange issue with Thunderbird for the last three months, and it’s quite frustrating.

I use an IMAP/SMTP SSL setup (ports 993/465) with a local server that includes webmail but also supports IMAP and SMTP for email client management. Over the past three years, we never encountered any issues, but since upgrading Thunderbird, this problem has started occurring.

As you can see in the GIF, messages appear and disappear when I switch to another folder and then return. This affects not only the message counter but also the actual messages themselves. At first, I thought it might be an indexing issue, so I tried deleting the *.msf files and the global-messages-db.sqlite file within the account profile, but the result was always the same. I also increased the frequency of checking for new messages to every 10 minutes and changed the maximum number of server connections to cache from 1 to 20, but nothing changed.

No issues with webmail and with other email client.

Do you have any ideas or suggestions?

I can receive mail fine. Cannot send mail on gmx.co.uk acct, but gmx.net works on oauth2. But oauth2 is missing on gmx.co.uk It's just not on the pulldown. I tried a new thunderbird acct for gmx.co.uk but oauth2 is still missing.