Thunderbird Community Forum

After the latest update of Thunderbird (128.3.0esr) it is not possible to postpone calendar data (dates, task) via drag and drop. Is that a bug or a matter of setting? Thanks for help!

Hi, I have been using Thunderbird for 3 years. It worked well in the past. However, Thunderbird failed to download an email yesterday. I can read this email both on website and my phone. The error message is as below:

Retrieval using the IMAP4 protocol failed for the following message: 4319

Subject: xxxx From: xxxx Sent date: 9/23/2024 1:54:27 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

Hi,

I have Thunderbird installed on two computers, with the same two IMAP accounts. On one computer, I have a bunch of message filters that sort incoming emails into folders. With IMAP, the same thing happens on the mail server – very convenient indeed.

Now I would like to make the same filters on the other computer, but wonder if there might be a caveat if Thunderbird is running on both computers simultaneously. What if the two computers receive the same new email, and decide to move it to a different folder at the same time? Is there any risk of a conflict that will mess up the email, or the entire folder structure?

I have not yet tried this, as I don't know if there is a risk. Anyone with insight on this?

I have Windows 10. I am using Bitdefender. Thunderbird 128.2.3 est (64 bit).

When I attach a file to an email, Thunderbird crashes. This happens eventhough the file is well below the maximum allowed.

Up to approx. two weeks ago when it happened I could just restart and it would work. Since last week it does not work at all. It will not accept any attachment.

My pop account has been accidentally deleted, and I would like to restore my emails associated with my professional address . Could you please help me recover them?

I am trying to connect the Thunderbird calendar to a one.com caldav calendar. It asks me for the password and after that it tells me that the credentials are wrong. The are correct!!! I tried to log inte my e-mail account at one.com and they are correct!!! Any idea where to search?

I've been using Thunderbird for several years now without any issues, and I currently have the latest version installed. I typically have multiple email accounts logged in. Recently, I tried adding a Gmail account, but it wouldn’t log in, showing the error: "Unable to log in at server. Probably wrong configuration, username, or password."

I’ve tried the usual fixes like closing and reopening Thunderbird, clearing cache files, and even searching online for solutions. Based on what I found, I’ve tried turning off VPN/antivirus, changing the default browser, clearing browser data, and, finally, uninstalling and reinstalling Thunderbird after removing all my email accounts.

Now, I’m unable to log in to any of my accounts, which were working fine before. Can anyone guide me on how to resolve this issue?

Thanks in advance!

Few things:

TB frequently freezes, not responding. I assume it's due to huge file size and number of emails stored offline. Also, I often have to "repair folder" to the inbox because the message body is commonly just scrambled text or contains the message from a totally different email message or file attachments are missing, etc....

I'm using AOL, so I've accumulated about 50K emails in my account. I separated them by year, on the AOL server, in an attempt to reduce folder/file size(s). Doesn't appear to help, but doesn't make it worse. When I search for an email or sort by a column, it usually freezes for a few minutes up to a full lock up...

Also, no matter if the inbox is fully synched, the message at the bottom always seems to be "Downloading Message # out of 48,915" or whatever the new email count is at the time... After it completes the synch, I notice it starts over from "1 of " after some time.

Is there a max file/folder size that TB can handle for offline storage? Is there a way to increase the size? I don't want to delete emails as I need to reference years of archives on a regular basis. Do I completely delete (and data) and reinstall?

Thanks!

Possibly related to my general opengpg+smartcard configuration see Separate ticket because the call stacks are quite different.

openpgp: Cannot decrypt message. decryption.sys.mjs:528:16 openpgp: Decrypted; key=, plainText= decryption.sys.mjs:316:14 openpgp: Extra decryption details: {"encryptedTo":{"myRecipKey":{},"allRecipKeys":[{"keyId":"B8DE03DA7CEA42B2","primaryKeyId":"A9CB8CB214D427B2"},{"keyId":"B8DE03DA7CEA42B2","primaryKeyId":"A9CB8CB214D427B2"}]},"packetDump":":armored input\n

off 0: packet header 0xc1c14c (tag 1, len 524)\n

Public-key encrypted session key packet\n

   version: 3\n
   key id: 0xb8de03da7cea42b2\n
   public key algorithm: 1 (RSA (Encrypt or Sign))\n
   encrypted material:\n
       rsa m: 4095 bits\n

off 527: packet header 0xc1c14c (tag 1, len 524)\n

Public-key encrypted session key packet\n

   version: 3\n
   key id: 0xb8de03da7cea42b2\n
   public key algorithm: 1 (RSA (Encrypt or Sign))\n
   encrypted material:\n
       rsa m: 4090 bits\n

off 1054: packet header 0xd2c156 (tag 18, len 534)\n

Symmetrically-encrypted integrity protected data packet\n \n "} decryption.sys.mjs:331:16

128.1.1esr (64-bit) Windows

e2ee configured to use external openpgp private key for smartcard.

Getting the following errors in the debug console when signing and encrypting a message.

EnigmailFuncs.sync() failed result: Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working

   encryptAndOrSign chrome://openpgp/content/modules/RNP.sys.mjs:3758
   encryptMessageStart chrome://openpgp/content/modules/encryption.sys.mjs:407
   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:442
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

funcs.sys.mjs:492:17

Error: encryptMessageStart FAILED: undefined mimeEncrypt.sys.mjs:455:15

   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:455
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804

mailnews.send: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "encryptMessageStart FAILED: undefined" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]'[JavaScript Error: "encryptMessageStart FAILED: undefined" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]' when calling method: [nsIMsgComposeSecure::finishCryptoEncapsulation]

   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

MessageSend.sys.mjs:125:32

   createAndSendMessage resource:///modules/MessageSend.sys.mjs:125

mailnews.send: Sending failed; , exitCode=2153185313, originalMsgURI= MessageSend.sys.mjs:319:32

   fail resource:///modules/MessageSend.sys.mjs:319
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:133

Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working RNP.sys.mjs:3758:15

Screenshot of config editor for "openpgp" attached.

PATH contains C:\Program Files (x86)\Gpg4win\bin_64 C:\Program Files (x86)\Gpg4win\..\GnuPG\bin

``` PS C:\Program Files (x86)\Gpg4win> ls bin

   Directory: C:\Program Files (x86)\Gpg4win\bin

Mode LastWriteTime Length Name

d---- 8/31/2024 7:21 PM data d---- 8/31/2024 7:21 PM iconengines d---- 8/31/2024 7:21 PM imageformats d---- 8/31/2024 7:21 PM platforms d---- 8/31/2024 7:21 PM plugins d---- 8/31/2024 7:21 PM printsupport d---- 8/31/2024 7:21 PM styles d---- 8/31/2024 7:21 PM translations -a--- 3/11/2024 6:17 AM 73216 gpg-error.exe -a--- 3/11/2024 6:17 AM 548864 gpgex.dll -a--- 8/31/2024 7:21 PM 242 gpgme-chrome.json -a--- 8/31/2024 7:21 PM 242 gpgme-edge.json -a--- 3/11/2024 6:17 AM 121344 gpgme-json.exe -a--- 8/31/2024 7:21 PM 221 gpgme-mozilla.json -a--- 3/11/2024 6:22 AM 65024 gpgme-w32spawn.exe -a--- 3/11/2024 6:18 AM 3059200 gpgol.dll -a--- 3/11/2024 6:17 AM 304128 gpgolconfig.exe -a--- 3/11/2024 6:18 AM 252928 gpgolkeyadder.exe -a--- 3/11/2024 6:18 AM 1018880 iconv.dll -a--- 3/11/2024 6:18 AM 116736 intl.dll -a--- 3/11/2024 6:18 AM 4981760 kleopatra.exe -a--- 3/11/2024 6:18 AM 153088 libassuan-0.dll -a--- 3/11/2024 6:18 AM 856576 libfreetype.dll -a--- 3/11/2024 6:22 AM 132096 libgcc_s_dw2-1.dll -a--- 3/11/2024 5:50 AM 0 libgcc_s_sjlj-1.dll -a--- 3/11/2024 6:18 AM 241664 libgpg-error-0.dll -a--- 3/11/2024 6:18 AM 404480 libgpgme-11.dll -a--- 3/11/2024 6:18 AM 429568 libgpgmepp-6.dll -a--- 3/11/2024 6:18 AM 513024 libical.dll -a--- 3/11/2024 6:18 AM 116224 libicalss.dll -a--- 3/11/2024 6:18 AM 114688 libicalvcal.dll -a--- 3/11/2024 6:18 AM 1018880 libiconv-2.dll -a--- 3/11/2024 6:18 AM 116736 libintl-8.dll -a--- 3/11/2024 6:18 AM 339456 libjpeg-9.dll -a--- 3/11/2024 6:18 AM 289280 libKF5Archive.dll -a--- 3/11/2024 6:18 AM 335360 libKF5Bookmarks.dll -a--- 3/11/2024 6:18 AM 1041408 libKF5CalendarCore.dll -a--- 3/11/2024 6:19 AM 281088 libKF5Codecs.dll -a--- 3/11/2024 6:19 AM 278528 libKF5Completion.dll -a--- 3/11/2024 6:19 AM 510976 libKF5ConfigCore.dll -a--- 3/11/2024 6:19 AM 172032 libKF5ConfigGui.dll -a--- 3/11/2024 6:19 AM 463360 libKF5ConfigWidgets.dll -a--- 3/11/2024 6:19 AM 788992 libKF5CoreAddons.dll -a--- 3/11/2024 6:19 AM 72192 libKF5Crash.dll -a--- 3/11/2024 6:19 AM 195072 libKF5GuiAddons.dll -a--- 3/11/2024 6:19 AM 389120 libKF5I18n.dll -a--- 3/11/2024 6:19 AM 313360 libKF5IconThemes.dll -a--- 3/11/2024 6:19 AM 356864 libKF5ItemModels.dll -a--- 3/11/2024 6:19 AM 258048 libKF5ItemViews.dll -a--- 3/11/2024 6:19 AM 134656 libKF5JobWidgets.dll -a--- 3/11/2024 6:19 AM 1828864 libKF5KIOCore.dll -a--- 3/11/2024 6:19 AM 206336 libKF5KIOGui.dll -a--- 3/11/2024 6:19 AM 700416 libKF5KIOWidgets.dll -a--- 3/11/2024 6:19 AM 439296 libKF5Parts.dll -a--- 3/11/2024 6:19 AM 797184 libKF5Service.dll -a--- 3/11/2024 6:20 AM 804864 libKF5Solid.dll -a--- 3/11/2024 6:20 AM 235008 libKF5SonnetCore.dll -a--- 3/11/2024 6:20 AM 217088 libKF5SonnetUi.dll -a--- 3/11/2024 6:20 AM 302080 libKF5TextWidgets.dll -a--- 3/11/2024 6:20 AM 180736 libKF5ThreadWeaver.dll -a--- 3/11/2024 6:20 AM 1527808 libKF5WidgetsAddons.dll -a--- 3/11/2024 6:20 AM 208896 libKF5WindowSystem.dll -a--- 3/11/2024 6:20 AM 1053696 libKF5XmlGui.dll -a--- 3/11/2024 6:20 AM 103936 libkleopatraclientcore.dll -a--- 3/11/2024 6:20 AM 45568 libkleopatraclientgui.dll -a--- 3/11/2024 6:20 AM 1613312 libKPim5Libkleo.dll -a--- 3/11/2024 6:20 AM 73728 libKPim5Mbox.dll -a--- 3/11/2024 6:20 AM 365056 libKPim5Mime.dll -a--- 3/11/2024 6:20 AM 350208 libKPim5MimeTreeParserCore.dll -a--- 3/11/2024 6:20 AM 142848 libKPim5MimeTreeParserWidgets.dll -a--- 3/11/2024 6:20 AM 1165824 libOkular5Core.dll -a--- 3/11/2024 6:20 AM 449024 libopenjp2.dll -a--- 3/11/2024 6:21 AM 376832 libpcre2-16.dll -a--- 3/11/2024 6:21 AM 273920 libpng16-16.dll -a--- 3/11/2024 6:21 AM 3136512 libpoppler-130.dll -a--- 3/11/2024 6:21 AM 518656 libpoppler-qt5-1.dll -a--- 3/11/2024 6:21 AM 1432064 libqgpgme-15.dll -a--- 3/11/2024 6:23 AM 1848832 libstdc++-6.dll -a--- 3/11/2024 6:21 AM 571392 libtiff.dll -a--- 3/11/2024 6:23 AM 62448 libwinpthread-1.dll -a--- 3/11/2024 6:17 AM 45582 md5sum.exe -a--- 3/11/2024 6:21 AM 294400 okular.exe -a--- 3/11/2024 6:21 AM 189440 overlayer.exe -a--- 3/11/2024 6:21 AM 107520 paperkey.exe -a--- 3/11/2024 6:21 AM 111104 pinentry-w32.exe -a--- 3/11/2024 6:21 AM 175104 pinentry.exe -a--- 8/31/2024 7:21 PM 101 qt.conf -a--- 3/11/2024 6:21 AM 6471664 Qt5Core.dll -a--- 3/11/2024 6:21 AM 7576048 Qt5Gui.dll -a--- 3/11/2024 6:21 AM 1414128 Qt5Network.dll -a--- 3/11/2024 6:21 AM 353776 Qt5PrintSupport.dll -a--- 3/11/2024 6:21 AM 352240 Qt5Svg.dll -a--- 3/11/2024 6:21 AM 6725104 Qt5Widgets.dll -a--- 3/11/2024 6:21 AM 258544 Qt5WinExtras.dll -a--- 3/11/2024 6:22 AM 260592 Qt5Xml.dll -a--- 3/11/2024 6:22 AM 236544 resolver.exe -a--- 3/11/2024 6:22 AM 358400 scute.dll -a--- 3/11/2024 6:23 AM 60416 sha1sum.exe -a--- 3/11/2024 6:23 AM 56320 sha256sum.exe -a--- 3/11/2024 6:22 AM 143360 zlib1.dll

PS C:\Program Files (x86)\Gpg4win> ls "C:\Program Files (x86)\Gpg4win\bin_64"

   Directory: C:\Program Files (x86)\Gpg4win\bin_64

Mode LastWriteTime Length Name

-a--- 3/11/2024 6:22 AM 504304 gpgex.dll -a--- 3/11/2024 6:22 AM 128496 gpgme-json.exe -a--- 3/11/2024 6:22 AM 65024 gpgme-w32spawn.exe -a--- 3/11/2024 6:22 AM 2900976 gpgol.dll -a--- 3/11/2024 6:22 AM 158192 libassuan-0.dll -a--- 3/11/2024 6:22 AM 252912 libgpg-error-0.dll -a--- 3/11/2024 6:22 AM 420848 libgpgme-11.dll -a--- 3/11/2024 6:22 AM 418800 libgpgmepp-6.dll -a--- 3/11/2024 6:23 AM 66544 libwinpthread-1.dll

PS C:\Program Files (x86)\Gpg4win> ```

Is there something more I need to do to "enable GPGME"?

I cannot reset password that I need to send emailsbecause although I have saved the password you will not let me into the account. None of my own saved password work for you and I cannot reset. bold text

I have not been able to get Thunderbird to work with my outlook.com email address since MS requires 2FA, for me about 3 days ago. My server configuration is :

W10/32 bit fully patched Thunderbird 128.2.3esr (32 bit) POP Mail Server outlook.office.365.com, port 995 my MS "user name" which is my email xxxx.outlook.com SSl/TLS OAuth2

       In SMTP Server 

outlook.office365.com 465 SSL/TLS OAuth2 xxxx@outlook.com

The error message I get with this config says "Thunderbird could not connect to server outlook.office365.com; the connection was refused".

I DO NOT have an office365 account.

Logging to www.outlook.com with my UN (=outlook.com email address) and password WORKD. Although the lack of a way to turn off the MS spam filtering makes it useless. I have put some MS thing on my phone and I have to do some 2FA thing when bringing up www.outlook.com.

Help please.

Hi,

Is it possible to add a Thunderbird Settings option to show its email notifications on a Windows 11 PC ONLY when Thunderbird window is inactive and hidden behind other app windows on screen? When the client window is active, and new emails arrive and appear in it, there is no need to dublicate it by popup notifications, so this feature is redundant and should be auto off.