Showing questions tagged:

How do I firewall firefox's built in VPN?

It bypasses my DNS when I turn it on and I don't want that to happen. I want this PC to never be able to turn it on again. That probably isn't possible, but I gotta ask. … (read more)

It bypasses my DNS when I turn it on and I don't want that to happen. I want this PC to never be able to turn it on again. That probably isn't possible, but I gotta ask. In the meantime: how do I use LinuxMint's firewall to ban the usage of the VPN?

Also: can the firefox devs make that an option? To have the option to never turn it on again?

Open

Firefox icon issue

Firefox icon issue There are two websites. On my PC, one of them displays its icons correctly everywhere: on tabs, in Firefox Suggest, and in the browsing history. Howeve… (read more)

Firefox icon issue

There are two websites. On my PC, one of them displays its icons correctly everywhere: on tabs, in Firefox Suggest, and in the browsing history. However, the other website only displays its icon on tabs.

On my phone, the situation is reversed: the website that displays its icons correctly on my PC doesn't show them on my phone, while the website whose icon only appears on tabs on my PC displays its icons correctly on my phone.

I've tried various solutions on my PC, including removing the website from my browsing history and creating a new favicon file, but the problem persists.

Open

VPN is not working in the location of Japan

I started to try free 50GB a month Firefox VPN to use the website in Japan (free TV programs only available in Japan but are allowed to watch through VPN). It was workin… (read more)

I started to try free 50GB a month Firefox VPN to use the website in Japan (free TV programs only available in Japan but are allowed to watch through VPN). It was working for about a month but now it seems to be blocked. I tried suggested troubleshooting like clearing cash, quitting and opening Firefox, closing VPN, changing location setting and back to Japan etc. Is it because free? It was working when I was subscribing NordVPN. So, it's not the website issue. I would like to know why it is not working now. Thank you

Open

Amazon prime video doesn't fully load on firefox.

Amazon prime video won't fully load. I've tried everything, shutting off everything, dumping the cache. It fully loads on chrome. This is new since the latest firefox upd… (read more)

Amazon prime video won't fully load. I've tried everything, shutting off everything, dumping the cache. It fully loads on chrome. This is new since the latest firefox update... what is happening?

Open

Recently my ability to use earbuds to hear audio via bluetooth stopped working. Used Troubleshoot but it didn't fix it. Firefox for desktop, Win 10.

I use earbuds to listen to the audio on my desktop computer via Bluetooth. I have a number of pairs of earbuds plus hearing aids. Recently this feature just stopped worki… (read more)

I use earbuds to listen to the audio on my desktop computer via Bluetooth. I have a number of pairs of earbuds plus hearing aids. Recently this feature just stopped working one day. I've used Troubleshoot and haven't found a fix yet. I know how to pair to Bluetooth, etc. The number of settings in Firefox and Win 10* that might affect bluetooth are mind-boggling. Anyone have any ideas? Please?

  • I got an extension from MS to continue updates to my Win10 for some period of time.

My computer won't run Win 11. Telling me to get a new computer is not helpful, I'm afraid. Appreciate all suggestions! :) Kathy


From below box marked Troubleshooting Information: {"securitySoftware": {"registeredAntiVirus": "Avast Antivirus", "registeredAntiSpyware": "", "registeredFirewall": "Avast Antivirus"}, "environmentVariables": {"MOZ_APP_RESTART": "1", "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\<USERNAME>\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports", "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\<USERNAME>\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\1ZpViRhp.Profile 1\\crashes\\events", "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\<USERNAME>\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings"}, "lockedPreferences": {"extensions.formautofill.creditCards.os-auth.locked.enabled": false, "fission.autostart.session": true, "media.utility-process.enabled": true, "signon.management.page.os-auth.locked.enabled": false}, "media": {"currentAudioBackend": "wasapi", "currentMaxAudioChannels": 2, "currentPreferredSampleRate": 48000, "audioOutputDevices": [{"name": "Speakers / Headphones (Realtek Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_102806B9&REV_1000\\4&17bca622&0&0001", "vendor": "", "type": 2, "state": 2, "preferred": 7, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 2, "defaultRate": 48000, "maxRate": 48000, "minRate": 48000, "maxLatency": 480, "minLatency": 144}], "audioInputDevices": [{"name": "Stereo Mix (Realtek Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_102806B9&REV_1000\\4&17bca622&0&0001", "vendor": "", "type": 1, "state": 2, "preferred": 7, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 2, "defaultRate": 48000, "maxRate": 48000, "minRate": 48000, "maxLatency": 480, "minLatency": 144}, {"name": "Jack Mic (Realtek Audio)", "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_102806B9&REV_1000\\4&17bca622&0&0001", "vendor": "", "type": 1, "state": 1, "preferred": 0, "supportedFormat": 4112, "defaultFormat": 4096, "maxChannels": 2, "defaultRate": 48000, "maxRate": 48000, "minRate": 48000, "maxLatency": 0, "minLatency": 0}], "codecSupportInfo": "H264 SWDEC HWDEC\nVP9 SWDEC HWDEC\nVP8 SWDEC HWDEC\nAV1 SWDEC LACK_OF_EXTENSION\nHEVC LACK_OF_EXTENSION\nAAC SWDEC\nMP3 SWDEC\nOpus SWDEC\nVorbis SWDEC\nFLAC SWDEC\nWave SWDEC"}, "accessibility": {"isActive": true, "forceDisabled": 0, "instantiator": "UIAUTOMATION|"}, "startupCache": {"DiskCachePath": "C:\\Users\\<USERNAME>\\AppData\\Local\\Mozilla\\Firefox\\Profiles\\1ZpViRhp.Profile 1\\startupCache\\startupCache.8.little", "IgnoreDiskCache": false, "FoundDiskCacheOnInit": false, "WroteToDiskCache": true}, "pdfjs": {"version": "6.4.195", "enabled": true, "annotationEditorEnabled": true, "enableXfa": true, "openPdfAttachmentsInline": false}, "libraryVersions": {"NSPR": {"minVersion": "4.40", "version": "4.40"}, "NSS": {"minVersion": "3.130", "version": "3.130"}, "NSSUTIL": {"minVersion": "3.130", "version": "3.130"}, "NSSSSL": {"minVersion": "3.130", "version": "3.130"}, "NSSSMIME": {"minVersion": "3.130", "version": "3.130"}}, "userJS": {"exists": false}, "intl": {"localeService": {"requested": ["en-US"], "available": ["en-US"], "supported": ["en-US"], "regionalPrefs": ["en-US"], "defaultLocale": "en-US"}, "osPrefs": {"systemLocales": ["en-US"], "regionalPrefsLocales": ["en-US"]}}, "contentAnalysis": {"active": false}, "sandbox": {"contentSandboxLevel": 9, "effectiveContentSandboxLevel": 9, "contentWin32kLockdownState": "Win32k Lockdown enabled -- default value is true", "supportSandboxGpuLevel": 2}, "remoteAgent": {"running": false, "url": ""}, "addons": [{"name": "Add-ons Search Detection", "type": "extension", "version": "3.0.0", "isActive": true, "id": "addons-search-detection@mozilla.com", "locationName": "app-builtin-addons"}, {"name": "Dashlane", "type": "extension", "version": "6.2640.1", "isActive": true, "id": "jetpack-extension@dashlane.com", "locationName": "app-profile"}, {"name": "Form Autofill", "type": "extension", "version": "1.0.1", "isActive": true, "id": "formautofill@mozilla.org", "locationName": "app-builtin-addons"}, {"name": "IPP Activator", "type": "extension", "version": "0.3", "isActive": true, "id": "ipp-activator@mozilla.com", "locationName": "app-builtin-addons"}, {"name": "New Tab", "type": "extension", "version": "158.2.0", "isActive": true, "id": "newtab@mozilla.org", "locationName": "app-builtin-addons"}, {"name": "Picture-In-Picture", "type": "extension", "version": "1.0.0", "isActive": true, "id": "pictureinpicture@mozilla.org", "locationName": "app-builtin-addons"}, {"name": "Read Aloud: A Text to Speech Voice Reader", "type": "extension", "version": "1.81.1", "isActive": true, "id": "{ddc62400-f22d-4dd3-8b4a-05837de53c2e}", "locationName": "app-profile"}, {"name": "Search by Image", "type": "extension", "version": "8.5.3", "isActive": true, "id": "{2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c}", "locationName": "app-profile"}, {"name": "Snapchat web", "type": "extension", "version": "1.0.8", "isActive": true, "id": "{4cdc299c-0eb3-450b-afc6-b2159744fdf7}", "locationName": "app-profile"}, {"name": "Social Fixer for Facebook", "type": "extension", "version": "31.1.0", "isActive": true, "id": "betterfacebook@mattkruse.com", "locationName": "app-profile"}, {"name": "TablissNG", "type": "extension", "version": "1.8.1", "isActive": true, "id": "extension@tabliss-maintained", "locationName": "app-profile"}, {"name": "uBlock Origin", "type": "extension", "version": "1.75.0", "isActive": true, "id": "uBlock0@raymondhill.net", "locationName": "app-profile"}, {"name": "Web Compatibility Interventions", "type": "extension", "version": "158.0.0", "isActive": true, "id": "webcompat@mozilla.org", "locationName": "app-builtin-addons"}, {"name": "All Fall by MaDonna", "type": "theme", "version": "11.0", "isActive": true, "id": "{bcf82491-347b-4ed2-bb41-4c06f37aeb25}", "locationName": "app-profile"}, {"name": "CouponCabin Sidekick - Coupons & Promo Codes", "type": "extension", "version": "3.5.4.0", "isActive": 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Coastal Sunset", "type": "theme", "version": "2.0", "isActive": false, "id": "{131436a9-f818-46d8-9794-06da6f6484d2}", "locationName": "app-profile"}, {"name": "Cherry Blossom Spring by MaDonna", "type": "theme", "version": "5.0", "isActive": false, "id": "{93e03134-3176-4ff7-8f8e-c337b7d7212e}", "locationName": "app-profile"}, {"name": "Dark", "type": "theme", "version": "1.3.4", "isActive": false, "id": "firefox-compact-dark@mozilla.org", "locationName": "app-builtin"}, {"name": "Default", "type": "theme", "version": "1.4.2", "isActive": false, "id": "default-theme@mozilla.org", "locationName": "app-builtin"}, {"name": "Firefox Alpenglow", "type": "theme", "version": "1.5.3", "isActive": false, "id": "firefox-alpenglow@mozilla.org", "locationName": "app-builtin"}, {"name": "Light", "type": "theme", "version": "1.3.4", "isActive": false, "id": "firefox-compact-light@mozilla.org", "locationName": "app-builtin"}, {"name": "Pink", "type": "theme", "version": "1.0", "isActive": false, "id": "{2b0fadbf-238d-43db-aa9d-e06c9a7e000b}", "locationName": "app-profile"}], "application": {"name": "Firefox", "osVersion": "Windows_NT 10.0 19045", "version": "158.0", "buildID": "20261007201254", "distributionID": "", "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:158.0) Gecko/20100101 Firefox/158.0", "safeMode": false, "memorySizeBytes": 17058377728, "diskAvailableBytes": 388049416192, "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/158.0/WINNT/en-US/", "osTheme": "", "pointingDevices": ["pointing-device-mouse"], "numTotalWindows": 1, "numFissionWindows": 1, "numRemoteWindows": 1, "launcherProcessState": 0, "fissionAutoStart": true, "fissionDecisionStatus": "enabledByDefault", "remoteAutoStart": true, "policiesStatus": 0, "keyLocationServiceGoogleFound": true, "keySafebrowsingGoogleFound": true, "keyMozillaFound": true}, "processes": {"remoteTypes": {"extension": 1, "rdd": 1, "prealloc": 3, "webIsolated": 1, "gpu": 1, "socket": 1, "utility_audioDecoder_Generic": 1, "utility_jSOracle": 1, "utility_audioDecoder_WMF": 1}, "maxWebContentProcesses": 8}, "legacyUserStylesheets": {"active": false, "types": []}, "normandy": {"addonStudies": [], "prefRollouts": [], "prefStudies": [], "nimbusExperiments": [], "nimbusRollouts": [{"slug": "tab-notes-firefox-labs-149", "source": "rs-loader", "userFacingName": "Tab Notes - 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Open

Why does Firefox's PDF image based signatures get "mangled"?

Something happens to the edge definition and visual artifacts are introduced to signatures added via images to Firefox to sign documents. I've tested both .jpg and .png i… (read more)

Something happens to the edge definition and visual artifacts are introduced to signatures added via images to Firefox to sign documents. I've tested both .jpg and .png image signatures and regardless of source file format, these artifacts and edge definition gets mangled.

I've upload two files: Source file: example.jpg Firefox's Signature: screenshot.png

Open

Apparently I have a new "recovery key". How can I get it? There is a link that says: View Recovery Key but when I click on it, nothing happens.

Recently downloaded an update to Firefox and installed it. Now it says I have a new recovery key but I can seem to get it to show me the key. There is a link that I foun… (read more)

Recently downloaded an update to Firefox and installed it. Now it says I have a new recovery key but I can seem to get it to show me the key. There is a link that I found that says: View Recovery Key, but when I click on it, nothing happens. I would have expected that it would have revealed the key and I could then save it for later use if needed.

Open

Why is it when I do a file upload it does remember the last folder I uploaded from?

Recently when I upload files into my email it does remember the last folder I uploaded from? I have to reclick through multiple folders to get back to the one file folder… (read more)

Recently when I upload files into my email it does remember the last folder I uploaded from? I have to reclick through multiple folders to get back to the one file folder where I was last. This is new. The only changes I have done is updated to the latest Mozilla browser and added the duck duck go plugin.

I should also say I am not tech savvy at all!

Open 2

Amazon Prime Video website don't work in new Fierefox Release

Hello, I installed the Firefox 158.8 update on my iMac (macOS Sequoia 15.8.1) today. All websites are working as usual, except for Amazon Prime Video; it loads once and t… (read more)

Hello, I installed the Firefox 158.8 update on my iMac (macOS Sequoia 15.8.1) today. All websites are working as usual, except for Amazon Prime Video; it loads once and then freezes. I can't perform any actions on the page—everything remains unresponsive. I can't enter a different URL in the address bar or reload the page, either. The only thing I can do is close the page. I’ve cleared the cache and disabled ad blockers, but nothing changes. Strangely, this doesn't happen with Firefox on my MacBook. What could the problem be?

regards Burkhard

Open 1 1

New Tab UI Text Colors

I recently updated my Firefox to v158 from v156, and now the text colors of some of the UI elements on a new tab (e.g. Firefox wordmark, web shortcuts, Recent Activity he… (read more)

I recently updated my Firefox to v158 from v156, and now the text colors of some of the UI elements on a new tab (e.g. Firefox wordmark, web shortcuts, Recent Activity header) which were previously white, have been changed to black (or a color close to black).

I use a custom wallpaper for new tabs, which didn't alter these particular colors on v156. Switching the background in the Customize menu shows the white text on some of the default wallpapers and the dark text on others. I have attached example screenshots to show how these elements looked before and after the update. I used the Developer Tools console to do this.

I assume this has to do with the "modernized" Nova UI redesign (which I have disabled) Mozilla is now forcing on its userbase instead of making it optional. Reverting these properties via the Developer Tools console does not make them permanent. I would rather not have to change my current wallpaper if I can help it.

Is there any other way I can make the text white again without changing the background or downgrading? Or if I can make them permanent with the console?

Solved 3

Cant download CSV files form my bank since latest firefox upgrade

Since the last upgrade i haven't been able to download CSV files from my bank. It works fine with Chrome but not Firefox. Not a biggy i know! it just inconvenient as i d… (read more)

Since the last upgrade i haven't been able to download CSV files from my bank. It works fine with Chrome but not Firefox. Not a biggy i know! it just inconvenient as i don't use chrome at all normally. I have contacted the bank and they say yes it is a firefox issue. Is there any way i can fix it Its just annoying really

Open