Showing questions tagged:

Seemingly random, select website tabs now crash on load

Yesterday Firefox started crashing tabs on load of a handful of websites that are seemingly random, like Twitter and a few shopping site tabs I had open. It wasn't after … (read more)

Yesterday Firefox started crashing tabs on load of a handful of websites that are seemingly random, like Twitter and a few shopping site tabs I had open. It wasn't after a system update or anything, it just started happening while Firefox was already open and those tabs had already been open and loaded. I've tried clearing my cache, site data, reinstalling Firefox, and it still does it. Upon further investigation, it seems to be something regarding libfontconfig, and mostly specific to users of openSUSE Tumbleweed.

https://crash-stats.mozilla.org/signature/?product=Firefox&signature=libfontconfig.so.1

Solved 2 30

I cannot get the free VPN to turn on

I cannot get the free VPN to turn on. It keeps looping me back to sign in and then tells me to turn it on and then it loops back to the sign in and continues to loop … (read more)

I cannot get the free VPN to turn on. It keeps looping me back to sign in and then tells me to turn it on and then it loops back to the sign in and continues to loop

Open 1

DuckDuckGo search craches Tab

With Duckduckgo set as search engine, if I type a search or go directly to duckduckgo search page the current tab crashes and the "Tab crash reporter" is displayed. Goog… (read more)

With Duckduckgo set as search engine, if I type a search or go directly to duckduckgo search page the current tab crashes and the "Tab crash reporter" is displayed.

Google, Bing, etc work.

I have Duckduck privacy protections, privacy badger, and ublock origin all disabled for duckduckgo.

Solved 4 50

Question Regarding Permission to Distribute a Repackaged Firefox Build

Hello everyone, I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods. As I understand it, Mozilla's trademark… (read more)

Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

Open 9 60

Why is my new tab tiles the way I arraigned them gone?

bold text So I get the latest update to Firefox this morning, open a new tab, and all the tiles I had arraigned the way I wanted them no longer in that order, some are mi… (read more)

bold text So I get the latest update to Firefox this morning, open a new tab, and all the tiles I had arraigned the way I wanted them no longer in that order, some are missing, some are duplicated 2-3 times. Why can't you guys quit with the window dressing BS and just make the browser stable. Why do we need to hunt for functions that were the same for many years that you decided needed to be changed? I remember when 'Settings' was on the new tab window instead of on the drop down menu in the tool bar.

My new tab tiles are a mess and I don't think I'll ever forgive you for that!

Open 20

AOL is timing out when I try to open it. This is a new problem being as I have been using firefox on linux mint for about four years at least.

I am using Linux mint and have never encountered this problem before. It is not a login or password problem! I can't even open the site to get to that part! Connection ti… (read more)

I am using Linux mint and have never encountered this problem before. It is not a login or password problem! I can't even open the site to get to that part! Connection timed out. Is there a simple fix like allowing AI enhancements? I found disabling them solved my shut down lag time and load time. I wonder what other sites won't work now.

Open 10

Sites only working in Chrome.

Hello all Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow. Now for my problem I have been using Firefox for… (read more)

Hello all

 Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow.
Now for my problem
I have been using Firefox for internet banking for many years without any problems - the usual login, password ans secret questions. Just after Xmas my bank updated it's website and suddenly nothing works. I was told that it now only works on Chrome and NOTHING else - not Firefox, Edge or anything else. I am able to log-in but can't see my account balances or perform any other functions - it just jams up to the point that I even have trouble closing Firefox.
I use Firefox exclusively because I don't trust Chrome or Google - they are just a massive data collection/sharing operation. I have Chrome Mask installed but it just doesn't make any difference.
 Is there anything that I can do or add-on to over-ride this problem?

I am running Mint Linux 22.2 with Firefox 151.0.1

Solved 13 49

How to identify which Firefox instance owns the opened Bookmark Manager?

The topic chosen is the best of a 'bad' list. I have started using the Multiple Profiles feature in Firefox. If I have two instances of Firefox running and I open the Boo… (read more)

The topic chosen is the best of a 'bad' list.

I have started using the Multiple Profiles feature in Firefox.

If I have two instances of Firefox running and I open the Bookmark Manager in both instances there is no obvious indicator as to which Firefox instance a Bookmark Manager belongs.

I have currently created a folder within the Bookmarks Menu folder that has been given the same name as the profile. Is there a better way?

Open 1 40

New Firefox VPN?

Why is Firefox sending me email msg's saying to try the new firefox VPN when It doesn't seem to be available to me? It's not in the upper right corner as they state and … (read more)

Why is Firefox sending me email msg's saying to try the new firefox VPN when It doesn't seem to be available to me? It's not in the upper right corner as they state and it's not in the toolbar either which they also say it's suppose to be in!

Open 9 40

Free VPN for Firefox Does Not Show Up

Hi, I'm in Canada and have Firefox fully updated and yet I cannot see the free VPN Icon in the upper right corner of the browser. I have checked the article on why it ma… (read more)

Hi, I'm in Canada and have Firefox fully updated and yet I cannot see the free VPN Icon in the upper right corner of the browser. I have checked the article on why it may not be there, but I am not a part of the studes nor enterprise issues. Furthermore I have signed out and signed back into Firefox. Any idea why I cannot access this feature?

Open 5 50

I can't get into my Fidlity Investments account (after update?) I can pull up the login just can't get past username/PW

I could not get into my Fidelity Investments account today. (I signed up last week using same computer w/Firefox) I got to the login page but Fidelity gave me a "can't co… (read more)

I could not get into my Fidelity Investments account today. (I signed up last week using same computer w/Firefox) I got to the login page but Fidelity gave me a "can't complete at this time, try again" notice. So I called them up and they suggested I use chrome. I don't want to use chrome. I tried reentering with the VPN off and on. No go.

Open 1 40

2 cptr 2 O

One Home/House. Two PCs. a. WINDOWS 1O b. LINUX 22.3 Both share One Mouse One Keyboard One Monitor. I have a FIREFOX account and have joined both PCs to MOZILLA. I have… (read more)

One Home/House. Two PCs. a. WINDOWS 1O b. LINUX 22.3 Both share One Mouse One Keyboard One Monitor. I have a FIREFOX account and have joined both PCs to MOZILLA. I have activated, deactivate and successfully used FIREFOX SYNC. I keep getting emails from MOZILLA stating that someone else signed on to my email acct. and a MOZILLA supplied a 6 digit code to confirm. I know it was me, so I confirm using 6 digit code and no problems. My question is. Who, How or can I inform so MOZILLA/FIREFOX recognizes both PCs. Also. Have been thinking about purchase of a YUBIKEY/KEYs for security. I know, for loss prevention, it is best to purchase 2 Keys. But can a single YUBIKEY be shared on both PCs. Or, do I need to purchase separate keys for each PC? So 4 Keys... 2 Keys for the WINDOWS 1O and 2 keys for the LINUX PC?

Open 30

How to add the VPN icon to the toolbar.

Hello, I'm using version 151.0.1 (64-bit) in France. I don't see the VPN configuration prompt in the top-right corner of my Firefox toolbar, nor do I see the VPN icon in … (read more)

Hello,

I'm using version 151.0.1 (64-bit) in France. I don't see the VPN configuration prompt in the top-right corner of my Firefox toolbar, nor do I see the VPN icon in the toolbar… What should I do, please?

Thank you in advance for your help

Solved 2 80

Why can't I open iSyncr on my Mac?

bold text A former iPhone user, I now have an Android. I downloaded iSyncr so I could transfer my songs from the computer to my phone. It worked fine until I (needed to) … (read more)

bold text

A former iPhone user, I now have an Android. I downloaded iSyncr so I could transfer my songs from the computer to my phone. It worked fine until I (needed to) download Firefox on this old Mac. Now I can't seem to even pull iSyncr up on the computer. The phone wants to accept the song, but the Mac won't open iSyncr. What do I do, other than get a new Mac with an updated OS! Thank you!

Locked 1 40

How do i know if i have synced data? I'm using the wrong email on this firefox account

i have been using firefox for like an year, found out now that the email i used for my account on my browser is wrong, the domain has a typo. Does it mean that now all my… (read more)

i have been using firefox for like an year, found out now that the email i used for my account on my browser is wrong, the domain has a typo. Does it mean that now all my passwords are saved on a firefox account i cant even access (i have to still finish the setup, obviously i cant as i cant get a code in an email that doesnt exist) and that i cant remove it, ever? Does firefox sync up stuff on an account without the setup even being done yet? Or is the stuff just saved locally and im good with removing the account?

Open 1 79

Firefox browser just started diverting me to full-tab advertizing websites. Popups are blocked. How can I fix this?

Just in the last week, possibly since a software update, when I click on a link I am diverted to a new website that I did not want to see. The link I clicked also opens, … (read more)

Just in the last week, possibly since a software update, when I click on a link I am diverted to a new website that I did not want to see. The link I clicked also opens, but I have to close the unwanted tab and navigate back to the one I wanted. How can I stop this from happening?

Open 1 40