• Solved

Ctrl-Shift-I being blocked by Firefox?

Whenever I start my machine, without opening Firefox, Ctrl-Shift-I works (For inverting selections in certain programs, for example). However, once I open Firefox, these… (read more)

Whenever I start my machine, without opening Firefox, Ctrl-Shift-I works (For inverting selections in certain programs, for example).

However, once I open Firefox, these 3 keys no longer work when used together (but work in any other combo).

This persists even when I close Firefox, or kill it in Task manager.

Any ideas?

Cheers

Asked by MFox 40 minutes ago

Answered by MFox 24 minutes ago

  • Solved

Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (read more)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Asked by John W Love Jr 2 days ago

Answered by John W Love Jr 1 hour ago

  • Solved

Why is the german spellcheck so bad

For example, the word thema, is exclusively capitalized in German, and it shows as error indeed when lowercase, but the capitalized one is not offered in the options. Why… (read more)

For example, the word thema, is exclusively capitalized in German, and it shows as error indeed when lowercase, but the capitalized one is not offered in the options. Why is that and how to fix it?

Also, is there a way to autocorrect capitalization for example?

Asked by Yinmin 1 day ago

Answered by TyDraniu 1 day ago

  • Solved
  • Archived

Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... … (read more)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by 1319324245 5 years ago

Answered by 1319324245 5 years ago

  • Solved

Seqouia 15.6.1 breaks FOEX extension

HI, After upgrade to Seqouia 15.6.1 an extension for developing Oracle APEX applications breaks Firefox. It is the only extension I have installed. Console information is… (read more)

HI, After upgrade to Seqouia 15.6.1 an extension for developing Oracle APEX applications breaks Firefox. It is the only extension I have installed. Console information is not really that helpful. Maybe you can make some head and tails about it.

Asked by raymond31 1 day ago

Answered by raymond31 4 hours ago

  • Solved

youtub not loading says no internat connection on windows11

im using firefox on windows11. youtube does not load and says no internet connection but other websites work fine. i tried syncing time udating the browser and checking D… (read more)

im using firefox on windows11. youtube does not load and says no internet connection but other websites work fine. i tried syncing time udating the browser and checking DNS. Still not fixed. What else can i do

Asked by Mohammad zarif Abdulrahman 5 hours ago

Answered by Mohammad zarif Abdulrahman 5 hours ago

  • Solved

Tabs keep crashing

Hey, I've been experiencing my YouTube and Twitch tabs crashing almost every 20-40 minutes and it's been kind of annoying. Does anyone know if the crashes are because of… (read more)

Hey, I've been experiencing my YouTube and Twitch tabs crashing almost every 20-40 minutes and it's been kind of annoying.

Does anyone know if the crashes are because of my drivers or Windows not being up to date? Never had this issue with Opera before.

Here are the crash reports: link text link text link text link text link text link text link text

Asked by dfasdfadsf asdfas 1 day ago

Answered by TyDraniu 11 hours ago

  • Solved

Error logging in to account.apple.com - Failed to verify your identity!

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS. I've launched Firefox using the `-p` option, created a new profile and then na… (read more)

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS.

I've launched Firefox using the `-p` option, created a new profile and then navigated to https://account.apple.com/sign-in and tried to login. I've attached a screenshot of the error message.

I had tried multiple things on my default profile, even troubleshoot mode, but I couldn't get it. I even tried useragent switcher to no avail.

I can login to the site using Chromium.

What else can I try?

Asked by Anthony 2 weeks ago

Answered by Anthony 2 weeks ago

  • Solved

Firefox 141.0 (aarch64) won't load last 20% of AliExpress website

Hello, American website and the German website German website fail to load the last 20%. This causes important top row graphics like logins and accounts not showing. Fire… (read more)

Hello, American website and the German website German website fail to load the last 20%. This causes important top row graphics like logins and accounts not showing. Firefox private window loads the AliExpress website 100%.

I wiped History cache from Firefox, however same issue. Other websites load normally. I can't log in to AliExpress to report the issue there.

Specs: 141.0 (aarch64) Mozilla Firefox fo Raspberry Pi OS raspberrypios - 1.0

Asked by kinhswch 2 weeks ago

Answered by kinhswch 1 week ago

  • Solved

Recent update too me off the ESR update channel

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and l… (read more)

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Asked by MikeZZ 3 days ago

Answered by jscher2000 - Support Volunteer 23 hours ago

  • Solved

Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from … (read more)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Asked by xdd xdd 1 day ago

Answered by Paul 1 day ago

  • Solved

Can't backup or copy profile since 141

Roughly every 2 weeks I backup important files to a external hard drive. One of the things I always backup is my Firefox profile. I have been doing this for years withou… (read more)

Roughly every 2 weeks I backup important files to a external hard drive.

One of the things I always backup is my Firefox profile. I have been doing this for years without any problems.

I 7zip my profile and copy it to the hard drive.

I tried to do this yesterday (July 25 2025), and was getting access denied messages for files in the profile. So I tried to simply copy the profile. Same thing access denied.

I cleared the history, used wise disk cleaner, rebooted my machine and tried again. Same thing access denied when trying to backup or copy the profile.

I am assuming that this is happening since 141 because I updated Firefox since the last time I backed up my profile, and never had a problem previously.

Could anyone have an idea what the problem is? Thank you for your time.

Asked by herhey99 1 month ago

Answered by herhey99 1 month ago

  • Solved

I am being asked for my PIN to Firefox and I don't know what that is

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft … (read more)

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?

Asked by GM K 3 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

New desktop icon: Linguistic handbook feeds backup.opml

Following a restart, Firefox has installed this icon on my desktop: "Linguistic handbook feeds backup.opml", with the Firefox picture. All it does it is take one to a br… (read more)

Following a restart, Firefox has installed this icon on my desktop: "Linguistic handbook feeds backup.opml", with the Firefox picture.

All it does it is take one to a browser page opening the file on my C drive, and saying blankly: Firefox Live Bookmarks. (Incidentally I cannot see this file listed anywhere under Mozilla in Programs or Programs , so I suppose it is nested in something else.)

I assume I can delete this without damaging Firefox for all eternity, but I am curious to know how it got onto my desktop.

I assume the "linguistic handbook" is not actually what it says but something to do with the many languages Firefox is translated into, yes ? - or does it really deal with catenatives, anaphora, kernel clauses, retorts (et al.) used as a test of auxiliary status, or whatever ?

Asked by Oldgobbo 1 day ago

Answered by Oldgobbo 1 day ago

  • Solved

AI impairs performance

I'll be honest, I have strong ethical objections to "generative artificial intelligence" (genAI) on a range of issues, and I have seen no sign that the industry is capabl… (read more)

I'll be honest, I have strong ethical objections to "generative artificial intelligence" (genAI) on a range of issues, and I have seen no sign that the industry is capable of, let alone plans to address any of them. But I'm not here to debate genAI, I'm here because I require a work enviroment and tools that make it as easy as possible, preferably default, to avoid genAI.

I'm deeply disappointed that the Mozilla Organization has decided to add genAI to label tabs in Firefox. Even if I didn't have ethical concerns, I would still be disappointed at the bogged-down performance and genAI hallucinations that make this change categorically a downgrade.

I respect other users right to do things I find harmful, and the Organization's authority to make decisions. I treat genAI much as I treat smoking, everyone gets to make their own choices, but I have the right not to be exposed to second-hand smoke. Having genAI options default to on is like having somone blow smoke in my face, and when they can't be turned off, it is like having an acquaintence who insists on smoking in my home: I won't have them over (use their software) any more.

I'm in the process of kicking the people who smoke in my house out, and minimising my exposure to "second-hand smoke" (unwanted genAI). I've been a Mozilla user and proponent since the Organization was founded, and was a Netscape user before that, so I don't want to lose an old friend... but I am looking into other options.

Asked by vanishag 1 day ago

Answered by Paul 1 day ago

  • Solved

installed K-Lite Codec Pack now Twitch.tv wont load

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, t… (read more)

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, twitch gets hung up and never finishes loading. it loads in a private window, and on edge too. i turned off the few extensions i have but that didnt help either.

i uninstalled the codec pack but im still getting the issue.

if i hit F12 i see theres an error Loading failed for the <script> with source “https://assets.twitch.tv/assets/6411-9f5e77558af00b1acec0.js”.

thnx!

Asked by dRxUgz 1 day ago

Answered by dRxUgz 1 day ago

  • Solved

Customization of sidebar

Hi, is there a way to customize sidebar to move the controls to the top or bottom of the sidebar? With sidebar open there is a lot of wasted space with just 3 icons - set… (read more)

Hi, is there a way to customize sidebar to move the controls to the top or bottom of the sidebar? With sidebar open there is a lot of wasted space with just 3 icons - settings, history and sideberry buttons. Not really an optimal situation.

Attached screenshot and another picture explaining where I would like to move the buttons. Either top or bottom of the sidebar is preferable than taking the side.

Asked by kay 1 day ago

Answered by kay 1 day ago

  • Solved

How do I set my bookmarks in toolbar to open in new tab?

While using an opened tab which I want to keep in place, I find it frustrating that if I want to click on one of my bookmarks in my toolbar, it uses the tab I am currentl… (read more)

While using an opened tab which I want to keep in place, I find it frustrating that if I want to click on one of my bookmarks in my toolbar, it uses the tab I am currently in which, of course disappears and is overridden with my selection of a bookmark. Is there a setting for me to change how my choosing of a bookmark reacts? I want it to open in a new tab and not on the one I am working with. I have looked everywhere and I cannot find a setting for this.

Asked by CJ 2 days ago

Answered by wirkutskijkarl 2 days ago