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Cannot go to network solutions webmail page since 1/13/12 upgrade

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  • 10 have this problem
  • 150 views
  • Last reply by silkphoenix

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I cannot access my business e-mail site ( mail.evcot.com) using Firefox since last upgrade installed on 1/13/12. I can access it using internet explorer. I get an error message saying that I must upgrade to a newer web browser

All Replies (4)

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EVCOT, Have you contacted Network Solutions and asked them to fix this problem? A bug report has been made to report this to Mozilla:

https://bugzilla.mozilla.org/show_bug.cgi?id=722890

But we should also contact NS to ask them to fix the problem as it seems like they'll need to do that on their side, not Mozilla side. I have already opened a ticket with them yesterday and haven't heard from them yet. The more NS clients let them be aware of the problem, the sooner they'll fix the problem.

Thank you.

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EVCOT,

I updated to FF 10 again and now all of my Network Solutions webmail accounts (I have three) are working normally. I guess NS did fix the problem.

However, it might depends on each NS account. You probably won't know for sure until you try it. Good luck.

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Ever since about the 10.0 upgrade I've had this problem too. Network Solutions says it's a problem with Firefox.

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JeffDeWitt -- You should contact NS again and tell them that NS has fix this problem. As I mentioned in my earlier post, my NS webmail accounts have been fixed and I am using FF 10.0 now. Maybe they are slow on fixing all the accounts at once.