Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Firefox crashes

Firefox
knorretje replied
chugchu
chugchu

Firefox 8 installed. Firefox was working, shut down computer over night, restart next day, Firefox crashes at startup.

System OS: Windows 7, with Service Pack 3

Uninstalled Flash Uninstalled Firefox, re-installed.

Firefox 8 installed. Firefox was working, shut down computer over night, restart next day, Firefox crashes at startup. System OS: Windows 7, with Service Pack 3 Uninstalled Flash Uninstalled Firefox, re-installed.

All Replies (1)

knorretje
knorretje

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-6c247fe2-df1b-4c7b-92d8-0602b2111110
Firefox 8.0 Crash Report [@ kernelbase.dll@0x31f66 ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.