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Profile in use, can't be accessed, FF only worked when I created a new profile, are bookmarks lost?

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by Chouette

Chouette
Chouette
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My computer crashed, when I restarted it and restarted FF (6.0.12.1739, with google, adobe and similar plugins), I got the "already running" message. I use Windows 7. When I learned to look for the parent lock file, not only was it not there, but my original profile folder to be empty. So I created another profile folder, and now FF works, but I cannot access my old profile folder. When I open the location where it should be, nothing's there. But if I go to profile manager, I see my original profile is still there (and apparently it's where it should be). I tried typing its location in Start, to no avail. I tried making all folders visible, as some sites recommend for people who use Windows, but this did not make my old profile folder visible. Are my bookmarks lost for good? I have restarted the computer several times 'til now.

My computer crashed, when I restarted it and restarted FF (6.0.12.1739, with google, adobe and similar plugins), I got the "already running" message. I use Windows 7. When I learned to look for the parent lock file, not only was it not there, but my original profile folder to be empty. So I created another profile folder, and now FF works, but I cannot access my old profile folder. When I open the location where it should be, nothing's there. But if I go to profile manager, I see my original profile '' is'' still there (and apparently it's where it should be). I tried typing its location in Start, to no avail. '''I tried making all folders visible,''' as some sites recommend for people who use Windows, but this did not make my old profile folder visible. Are my bookmarks lost for good? I have restarted the computer several times 'til now.

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Chouette
Chouette Question owner
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I forgot to mention that I can't access my old profile, because whenever I click on it, I continue to get the "already running" message. I know that I exit FF when I access profile manager.