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Can't update the flashplayer becasue it states I need to close firefox? Not sure why, I have an updated version of flashplayer but when I go in through firefox it tells me I need to update it, but won't because I am in firefox.

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  • Last reply by Helper7677

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Can't update the flashplayer becasue it states I need to close firefox? Not sure why, I have an updated version of flashplayer but when I go in through firefox it tells me I need to update it, but won't because I am in firefox. This seems to be a problem when I am in FB.

Can't update the flashplayer becasue it states I need to close firefox? Not sure why, I have an updated version of flashplayer but when I go in through firefox it tells me I need to update it, but won't because I am in firefox. This seems to be a problem when I am in FB.

All Replies (3)

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You must close Firefox to install the update after it is saved to your hard drive. Follow the instructions below.

There are 2 versions of Adobe Flash. Both must be installed and updated on Windows systems. In Firefox it would show as Shockwave Flash in your plug-ins, if you had it installed.

  • an ActiveX version for IE only
  • a plug-in version for Firefox and most other browsers
  1. Install or Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
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Thank you very much, this worked! I am thrilled!

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You are welcome.

So that other users can find solutions to previously asked Firefox support questions, please take a couple of minutes to return to the forum, sign in and click "Solved" next my answer. Thanks.