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I'm using Firefox 3.6.13. It seems to be blocking opening pdfs, e.g. on my brokerage web site. What to do?

Marjorie_Franklin
Marjorie_Franklin
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When I try to open a statement on my brokerage account in pdf, a blank page comes up. This has happened before with other pdfs. These are legitimate web sites.

When I try to open a statement on my brokerage account in pdf, a blank page comes up. This has happened before with other pdfs. These are legitimate web sites.

All Replies (2)

dreamdump
dreamdump
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I have a similar problem with newspaper puzzle print/download page coming up blank. This started about 5 days ago. I have cleared cache and cookies, updated to Firefox version 3.6.13, updated Flash. I should note everything works fine with IE but have similar problems with Safari and Google Chrome & SeaMonkey.

the-edmeister
the-edmeister
  • Moderator
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http://support.mozilla.com/en-US/kb/Managing+file+types
Is PDF set for the correct Action?