Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

i click on the firefox icon and there always been a box says download completed

  • 1 reply
  • 18 have this problem
  • Last reply by cor-el

more options

And the address is

It also shows where the file saved. There are 4 bottons says: open, open with, open file, and close, if i click on any of them I will get to Mozilla Firefox. This issue is really annoying, so any body please help me.

fixed the formatting of this posting to keep in on the page

Modified by the-edmeister

All Replies (1)

more options

This can be a problem with the file sessionstore.js and sessionstore.bak in the Profile Folder

Delete sessionstore.js and sessionstore.bak in the Profile Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.


You can also try to delete downloads.sqlite (plus downloads.rdf, if it exists) in the Profile Folder