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the saved password is correct but the site doesn't accept it. I still have to type it each time. how to fix this?

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  • Last reply by cor-el

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The password saved for a site is correct but the site still doesnot accept it and I have to type it in each time. How do I fix this?

This happened

Not sure how often

== always

The password saved for a site is correct but the site still doesnot accept it and I have to type it in each time. How do I fix this? == This happened == Not sure how often == always

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

Check that you have only saved one name and password from that web server. See: Tools > Page Info > Security You can check that site here: Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"