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pdf creation/save tool

jon857

The pdf creation/save tool is no longer working to create or save document as pdf file to computer. The browser does go through the motions resulting a "file" name to download and save but nothing happens.

The pdf creation/save tool is no longer working to create or save document as pdf file to computer. The browser does go through the motions resulting a "file" name to download and save but nothing happens.
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Chosen Solution

It's not specifically called out in the release notes: firefox.com/firefox/160.0/releasenotes but should be fixed today if you update.

All Replies (6)

Hi, are you referring to the built-in "Save to PDF" destination when you call up Print (command+P)?

Does it make any difference if you select a different save location, like the folder you use for Firefox downloads?

Appreciate your response. I am running OS 15.8.1 (Sequoia) & Firefox 159.0.1. This is a new issue first occurring in the past few weeks. Situations I have encountered are:

  • If the document has a Print icon, clicking on it brings up the printer window. If I select "Save as PDF" a Save Window opens where I can select the destination & alter the name of the document but no document is ever saved.
  • When I select "Open in Preview" from the same "command P" open the printer window instruction Firefox opens the Preview app & a pdf screen image is created. The Preview app supports saving the pdf document.
  • There are some sites where the "Open in Preview" functionality does not work either but this could be unique to the site.
  • I generally use the downloads folder to save web documents but selecting a different local destination makes no difference.

Oh, there was this new PDF printing backend enabled lately, mainly for accessibility improvements of the outputs. But it ran into a few rough corners on macOS, both with saving (encrypted volumes, external drives etc.) bugzilla.mozilla.org/2083386 or bugzilla.mozilla.org/2084588 — and also rendering PDFs the system services can't work with further or are not comfortably accessed.

There should be an update in a few days that should improve this for macOS.

Thank you. Been groping in the dark a bit this week. Thanks for the explanation! Crossing my fingers that the next Firefox Mac iteration enables a smooth execution of the desired pdf creation document printing process.

Chosen Solution

It's not specifically called out in the release notes: firefox.com/firefox/160.0/releasenotes but should be fixed today if you update.

jbr - thanks for posting the release of the version increment that resolves the pdf creation issue. Appreciate greatly the informative responses!

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