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Vanishing emails

Thunderbird Email and messaging
hikerjim753 replied 37 minutes ago
hikerjim753
hikerjim753

Recently I updated Thunderbird. When it rebooted, all my emails in the INBOX and ARCHIVED folders were gone. I have tried the usual solutions, including REPAIR FOLDER buttons. Those archived messages were important. Any chance of finding them?

Recently I updated Thunderbird. When it rebooted, all my emails in the INBOX and ARCHIVED folders were gone. I have tried the usual solutions, including REPAIR FOLDER buttons. Those archived messages were important. Any chance of finding them?

All Replies (2)

Lin
Lin
  • Top 10 Contributor

- What is your operating system?

- Is this an IMAP or POP3 account?

- How did you update Thunderbird? Did you allow it to self-update, or did you use a "store" or package manager? Or other? Did you see any error messages during or following the update?

hikerjim753
hikerjim753 Question owner

The system is Windows 10 (I know! But my computer is just old enough that Microsoft won't let it update to 11). The account is IMAP, a Hotmail address. I updated by opening Thunderbird, clicking HELP/ ABOUT THUNDERBIRD, and clicking on the UPDATE button. The only message I saw was at the end, when it said I had to restart Thunderbird to finish the update. When I restarted, that's when I noticed the Archives emails were gone.

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