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Unable to access Firefox

Firefox Launch failure
messinapl
messinapl

When I open Firefox, I get Welcome to Firefox each time. I asked this question earlier and received this response:

This sounds like Firefox is not saving the profile/setup changes between launches. I’d check that Firefox isn’t running in a temporary/new profile and that the profile folder is writable.

You could also try creating a new Firefox profile and see whether it launches normally there.

I do not know how to do any of this, especially since I cannot open Firefox. Please advise.

Thank you.

When I open Firefox, I get Welcome to Firefox each time. I asked this question earlier and received this response: This sounds like Firefox is not saving the profile/setup changes between launches. I’d check that Firefox isn’t running in a temporary/new profile and that the profile folder is writable. You could also try creating a new Firefox profile and see whether it launches normally there. I do not know how to do any of this, especially since I cannot open Firefox. Please advise. Thank you.

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