Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

Can no longer highlight text in a .pdf being previewed in Thunderbird and Printing Blank Page

Thunderbird Attachments
Lin replied 1 month ago
Lebrocq
Lebrocq

For years I have been using Thunderbird and supporting with donations and one of the important uses is being able to preview .pdf files and then quickly highlight and copy information from the pdf such as an invoice number so I can paste it into another document.

Now I can not do this - Why?

I am running 154.0 (64-bit) on Windows 11 - not that this should matter - clearly the issue is the update has chanced how .pdf's can be accessed.

Other issue is printing the pdf only prints a blank page

Incredibly frustrating - what is the issue and how do I fix it?

For years I have been using Thunderbird and supporting with donations and one of the important uses is being able to preview .pdf files and then quickly highlight and copy information from the pdf such as an invoice number so I can paste it into another document. Now I can not do this - Why? I am running 154.0 (64-bit) on Windows 11 - not that this should matter - clearly the issue is the update has chanced how .pdf's can be accessed. Other issue is printing the pdf only prints a blank page Incredibly frustrating - what is the issue and how do I fix it?

All Replies (4)

Lin
Lin
  • Top 10 Contributor

Chosen Solution

There's a known bug in Thunderbird version 154 that results in blank pages printed. It will be fixed in the next release. A workaround for now is to print the PDF from an external PDF viewer.

The default viewer can be changed temporarily or permanently at <Settings | General | Files & Attachments>.

Gerrit de Graaf
Gerrit de Graaf

This issue still exists in TB 155.0.1

Lebrocq
Lebrocq Question owner

SO the printing issue has been solved however I still can not see when I am highlighting text.

I can do the highlight motion and do a copy and capture what I have highlighted but because I can not see what I am highlighting often don't capture all that I want to copy.

Very annoying

Lin
Lin
  • Top 10 Contributor

Lebrocq said
SO the printing issue has been solved however I still can not see when I am highlighting text. I can do the highlight motion and do a copy and capture what I have highlighted but because I can not see what I am highlighting often don't capture all that I want to copy. Very annoying

I can confirm this. I see that the bug has already been reported and they are working on it. (see report <https://bugzilla.mozilla.org/show_bug.cgi?id=2068829>).

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.