Mozilla VPN is blocking access to the internet. This happened a few days ago and it is back. Cannot even access a google search.

Hey there, thanks for reporting. Before we proceed, let's make sure that the issue is with the VPN. Can you try to turn it off and on when you are in the said websites? When you have your VPN off, does the issue remain?

It has happened to me now, in June 27 2026. If I use Mozilla VPN I cannot connect to the internet. If I remove it I can. In the list of trusted apps it does not appear. Sometimes there is a notification that "server in Manchester not available, choose another" or something similar. I'm using Windows 11 from Italy.

''<p>oransen [[#answer-1828695|said]]</p>'' <blockquote>It has happened to me now, in June 27 2026. If I use Mozilla VPN I cannot connect to the internet. If I remove it I can. In the list of trusted apps it does not appear. Sometimes there is a notification that "server in Manchester not available, choose another" or something similar. I'm using Windows 11 from Italy. </blockquote> <!--CONTRIBUTOR NOTE: Users who have cancelled their subscription (and/or deleted the related Mozilla account) will not be able to use the route below. The Mozilla VPN contact form link in this response will redirect non-subscribers to the Firefox Community Forum, which is by design. Ref: https://support.mozilla.org/en-US/forums/contributors/717578 Please escalate such cases to one of the community managers (see https://support.mozilla.org/kb/meet-team). --> Hi oransen, It seems that you're talking about Mozilla VPN which is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to '''Settings''' > '''Help''' > '''Contact Support'''. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use [/questions/new/mozilla-vpn/form this link].