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I have 2 inbox s on my email It use to be only one. Some but not all are duplicates. how can I get back to 1 inbox

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  • Last reply by Mapenzi
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fwmc29
fwmc29

2 inbox accounts appeared on my email program after an unplanned windows 11 upgrade when I was adding a new SSD on my laptop.

My original inbox was fwmc@nacs.net. The new addition is fwmc@nacs.net(IMAP) (that is the way it is displayed on my screen)

There are some duplicate emails in the 2 inboxes but also some unique emails in each box.

How can I get back to 1 inbox?

2 inbox accounts appeared on my email program after an unplanned windows 11 upgrade when I was adding a new SSD on my laptop. My original inbox was fwmc@nacs.net. The new addition is fwmc@nacs.net(IMAP) (that is the way it is displayed on my screen) There are some duplicate emails in the 2 inboxes but also some unique emails in each box. How can I get back to 1 inbox?

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Mapenzi
Mapenzi
  • Top 10 Contributor

Did you set up the original fwmc@nacs.net account using the POP protocol? This would explain that you see two fwmc@nacs.net accounts in your Thunderbird folder pane. You can verify your accounts via the app button ≡ in the upper right corner > Account Settings

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