Error on Firefox
Every time I try to log onto https://find-and-update.company-information.service.gov.uk/company I get the following message Secure Connection Failed An error occurred during a connection to find-and-update.company-information.service.gov.uk. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. I can log on from my mobile so I know the site is working
All Replies (10)
Windows home or pro? Are you running any security software besides MS Defender?
Modified by jonzn4SUSE
Windows home or pro? AVG... Disable AVG, reboot and try again. If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/
Windows Home
Disabled AVG and still cannot access website following error was displayed
Error code: PR_CONNECT_RESET_ERROR
Try renaming the cert9.db file in your profile folder while Firefox is not running so that a new one is generated.
Tried that and it didn't work the following came up
An error occurred during a connection to find-and-update.company-information.service.gov.uk. PR_CONNECT_RESET_ERROR
Error code: PR_CONNECT_RESET_ERROR
I assume you have no proxy in the settings. Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Modified by jonzn4SUSE
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