Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MEDIA_ERR_SRC_NOT_SUPPORTED

  • 4 replies
  • 0 have this problem
  • Last reply by phazir50

more options

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)
Attached screenshots

All Replies (4)

more options

Steps to reproduce?

more options

Hello Ty. I do not understand your question. Do you mean what sites and links to try the same issue? Here is another instance: https://www.rnz.co.nz/life/wellbeing/wellington-dad-smashed-4035-pull-ups-afterwards-things-got-spicy

cheers

more options

OK, that's something about missing codecs. We don't support every codec by default, especially on macOS. Can you enter about:support in the address bar, scroll down to the Media section and paste here the screenshot of the codecs' table?

more options

Hello Ty. Understood. Here is the screenshot. Thanks

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.