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Firefox Flatpak unable to load Google.com (infinite loading loop) on Pop!_OS

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  • Last reply by Star

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I am experiencing an issue where Google.com (other google domains work fine) will not load in Firefox, resulting in an infinite loading loop. Other browsers on the same system (Brave) work fine.

Here are the steps I have already tried:

Reinstalled Firefox completely

Removed Firefox via sudo apt remove --purge firefox -y

Cleared all user profiles and caches: ~/.mozilla/firefox, ~/.cache/mozilla, ~/.config/Mozilla

Reinstalled via Flatpak

Tested network connectivity outside Firefox

curl google.com works correctly

DNS resolution works via getent hosts google.com in the host system

Checked proxy settings

Ensured “No proxy” is selected in Firefox → did not resolve the issue

Tested in Safe Mode (disabling extensions)

Problem persists, so not caused by extensions

Tried disabling IPv6 inside Firefox

network.dns.disableIPv6 set to true → no effect

Cleared DNS cache inside Firefox

about:networking#dns → clicked “Clear DNS Cache” → no effect

Disabled DNS-over-HTTPS (Secure DNS)

about:preferences#privacy → “Use secure DNS” → disabled → no effect

Disabled HTTP/3 (QUIC)

network.http.http3.enabled set to false → no effect

Verified Flatpak network permissions

flatpak info --show-permissions org.mozilla.firefox shows network access allowed

Inside the Flatpak shell:

flatpak run --command=sh org.mozilla.firefox getent hosts google.com

→ returns only IPv6 address: 2800:3f0:4001:839::200e google.com

I am experiencing an issue where Google.com (other google domains work fine) will not load in Firefox, resulting in an infinite loading loop. Other browsers on the same system (Brave) work fine. Here are the steps I have already tried: Reinstalled Firefox completely Removed Firefox via sudo apt remove --purge firefox -y Cleared all user profiles and caches: ~/.mozilla/firefox, ~/.cache/mozilla, ~/.config/Mozilla Reinstalled via Flatpak Tested network connectivity outside Firefox curl google.com works correctly DNS resolution works via getent hosts google.com in the host system Checked proxy settings Ensured “No proxy” is selected in Firefox → did not resolve the issue Tested in Safe Mode (disabling extensions) Problem persists, so not caused by extensions Tried disabling IPv6 inside Firefox network.dns.disableIPv6 set to true → no effect Cleared DNS cache inside Firefox about:networking#dns → clicked “Clear DNS Cache” → no effect Disabled DNS-over-HTTPS (Secure DNS) about:preferences#privacy → “Use secure DNS” → disabled → no effect Disabled HTTP/3 (QUIC) network.http.http3.enabled set to false → no effect Verified Flatpak network permissions flatpak info --show-permissions org.mozilla.firefox shows network access allowed Inside the Flatpak shell: flatpak run --command=sh org.mozilla.firefox getent hosts google.com → returns only IPv6 address: 2800:3f0:4001:839::200e google.com

Chosen solution

Interesting that your dns cannot find google of all sites.  ;-)) I looked at your open steps to troubleshoot, but didn't see anything about changing dns. Have you tried changing DNS just to test? Any entries in your pc host file?

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All Replies (7)

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Edit: Google subdomainss doesnt load aswell.

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What happens when you try your OS via a live usb stick? Have you tried Firefox from Mozilla? https://www.mozilla.org/en-US/firefox/all/desktop-release/linux64/en-US/ See what happens when on a different network like your phone hotspot. Google owns mozilla so you know it's not a browser issue. https://sitereport.netcraft.com/?url=http://mozilla.org

Modified by jonzn4SUSE

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jonzn4SUSE said

What happens when you try your OS via a live usb stick? Have you tried Firefox from Mozilla? https://www.mozilla.org/en-US/firefox/all/desktop-release/linux64/en-US/ See what happens when on a different network like your phone hotspot. You know google owns mozilla so you know it's not a browser issue. https://sitereport.netcraft.com/?url=http://mozilla.org

Yes, i tried the .deb official version, same problem. Others browser or systems(mobile/firefox) works fine just on my main PC that doesnt work.

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Star said

Firefox Flatpak unable to load Google.com (infinite loading loop)

What is it waiting for? Post a screenshot of what's showing in the bottom left corner of the browser. see screenshot

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jonzn4SUSE said

Star said

Firefox Flatpak unable to load Google.com (infinite loading loop)

What is it waiting for? Post a screenshot of what's showing in the bottom left corner of the browser. see screenshot

Im Brazilian. It says: 'Locating www.google.com'.

After a while, it says: 'Site cannot be found... Wasnt possible to connect with www.google.com servers '

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Chosen Solution

Interesting that your dns cannot find google of all sites.  ;-)) I looked at your open steps to troubleshoot, but didn't see anything about changing dns. Have you tried changing DNS just to test? Any entries in your pc host file?

Modified by jonzn4SUSE

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jonzn4SUSE said

Interesting that your dns cannot find google of all sites.  ;-)) I looked at your open steps to troubleshoot, but didn't see anything about changing dns. Have you tried changing DNS just to test? Any entries in your pc host file?

Lol. It was all skill issue. My DNS wasnt changing because i needed to restart my connection to changes have effect. TYSM Jonzn

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