Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird freezing while writing email

  • 2 replies
  • 0 have this problem
  • 17 views
  • Last reply by phlipperz

phlipperz
phlipperz
more options

This started last year and I found a fix on google but I can't remember it. It has noiw come back and is driving me nuts. About 2-5 minutes into composing an email thunderbird goes unresponsive and is greyed out. i have waited 30 mintues and nothing happens. It does not happen until after you type the first character into the new email. I have checked user rights on the thunderbird folder and my windows user folder and I have admnin rights on both If i shut Thunderbird the email appears in drafts when i restart, but only from a bit before it froze. I have reinstalled, compacted nothign is fixing it. Using 64 bit 140.3 on windows 11 home.Tried update to 140.3.1esr. no difference. Just about to give up and go to Outlook because I don't write trivial emails and this is a PITA

This started last year and I found a fix on google but I can't remember it. It has noiw come back and is driving me nuts. About 2-5 minutes into composing an email thunderbird goes unresponsive and is greyed out. i have waited 30 mintues and nothing happens. It does not happen until after you type the first character into the new email. I have checked user rights on the thunderbird folder and my windows user folder and I have admnin rights on both If i shut Thunderbird the email appears in drafts when i restart, but only from a bit before it froze. I have reinstalled, compacted nothign is fixing it. Using 64 bit 140.3 on windows 11 home.Tried update to 140.3.1esr. no difference. Just about to give up and go to Outlook because I don't write trivial emails and this is a PITA

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

There is a known problem where TB is freezing ("Not Responding") while typing an email reply. See https://bugzilla.mozilla.org/show_bug.cgi?id=1972457#c3 for a workaround.

Helpful?

phlipperz
phlipperz Question owner
more options

ok , funnily enough the email I was writing when i reported the error did not freeze and neither did the next so i am wondering if a software update has fixed it. Both windows and forefox updated in the last couple of days. Will keep an wye on it and see if it is truly fixed

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.