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Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors.

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  • Last reply by sfhowes

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I am using my University of Florida email (https://www.mail.ufl.edu/), IMAP. When I turn on Thunderbird and I send messages, everything is good for a few hours. After that, when I send an email I get this error every time:

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-XXXX@XXX.

How can this be solved? Only way to fix is closing Thunderbird or rebooting, then problem represents itself. But then I lose the sent emails.

Note: could the problem be that by Default Thunderbird saves emails in a different sent folder? Which is not ideal, because when I send from my phone or from the web things go in a different folder than when i send from Thunderbird. Should I tick off "others"? in the attached pic? How should I consolidate the 2 "sent" folder into one? Should I manually copy them? Or after I select "others", they consolidate themself. I dont wanna do a mess, can you please provide step by step instructions.

I am using my University of Florida email (https://www.mail.ufl.edu/), IMAP. When I turn on Thunderbird and I send messages, everything is good for a few hours. After that, when I send an email I get this error every time: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-XXXX@XXX. How can this be solved? Only way to fix is closing Thunderbird or rebooting, then problem represents itself. But then I lose the sent emails. Note: could the problem be that by Default Thunderbird saves emails in a different sent folder? Which is not ideal, because when I send from my phone or from the web things go in a different folder than when i send from Thunderbird. Should I tick off "others"? in the attached pic? How should I consolidate the 2 "sent" folder into one? Should I manually copy them? Or after I select "others", they consolidate themself. I dont wanna do a mess, can you please provide step by step instructions.
Attached screenshots

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I suggest setting to whatever folder the phone is using and Thunderbird will do that. Then, mail from both will be in same folder. That's the normal approach.

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UFL mail is built on MS servers, and such accounts automatically copy sent messages to the Sent folder. So, it's necessary to uncheck 'Place a copy in' in the Copies & Folders section of Account Settings (your picture). Also, the Sent folder should be subscribed (right-click the account in the Folder Pane, Subscribe...). See if that eliminates the error on sending.

https://it.clas.ufl.edu/kb/imap-thunderbird-configuration/

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