Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Your Firefox profile cannot be loaded. It may be missing or inaccessible

Brian Gill
Brian Gill

I have a Mac and downloaded the Firefox application. I opened it in Applications, and it wouldn't open noting: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I followed the directions by going into my terminal with the following: /Applications/Firefox.app/Contents/MacOS/firefox -P

But I am getting the same message about the Firefox profile. Firefox will not open, any other suggestions??

I have a Mac and downloaded the Firefox application. I opened it in Applications, and it wouldn't open noting: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I followed the directions by going into my terminal with the following: /Applications/Firefox.app/Contents/MacOS/firefox -P But I am getting the same message about the Firefox profile. Firefox will not open, any other suggestions??

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Hi Brian, this message implies that Firefox was previously installed and some remnants were found. It sounds like you already tried the first suggestion in How to run Firefox when your profile is missing or inaccessible. Did you try renaming the profiles.ini file to something like profilesOLD.ini (there are some steps for Finder further down in the article)?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.