Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open my StartMail on my desktop computer I get a blank screen and cannot sign in.

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by jonzn4SUSE

When I open my StartMail on my desktop computer I get a blank screen and cannot sign in. All of my other programs work just fine. I have no idea what I did while preparing to send an email on May 6th and StartMail disappeared. I’ve checked history, restarted my commuter, cleared all history and get everything else back each time. StartMail continues to open as usual on our laptop computer.

When I open my StartMail on my desktop computer I get a blank screen and cannot sign in. All of my other programs work just fine. I have no idea what I did while preparing to send an email on May 6th and StartMail disappeared. I’ve checked history, restarted my commuter, cleared all history and get everything else back each time. StartMail continues to open as usual on our laptop computer.

All Replies (1)

What OS? If windows, home or pro and what security software are you running besides MS Defender? What version of Firefox? Show the issue. I can get to the login page. see screenshot

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.