
can't log into outlook
I am trying to set up new outlook email on win 7 64 bit. I can send/receive to myself as test from within outlook but Thunderbird won't log in or download folder except inbox. Clicking inbox gives message in tray:
"The current command did not succeed. The mail server for account xxxxxxxx@outlook.com responded: User is authenticated but not connected "
See Screenshot for settings used
Do I need an Oauth2 password and where is outlook do I create?
I have the same problem with android. This say "user authenticated but not connected"
All Replies (6)
Authentication must be Oauth2 and be sure to use complete email address
david said
Authentication must be Oauth2 and be sure to use complete email address
I have Oauth2 in the outgoing server settings and have complete email address
Just to share a thread. I do not use Outlook and cannot advise on a solution, but I noticed this similar thread that found a solution. That thread is at https://support.mozilla.org/en-US/questions/1400644 It's rather long, but interesting. They solved what appears to be the same issue by disabling ipv6 in config editor. I hope it may work for you. From their post, there seems to be a Microsoft problem with ipv6. Good luck.
I deleted and added it again. Now it goes as far as looking for folders then"user authenticated but not connected". It has aOAuth2 password
The following link might be helpful: https://support.mozilla.org/en-US/questions/1473104#answer-1712116
Thanks everyone. I'm not sure whose link found it at
Here's how I solved it Thunderbird has to be set up correct server settings etc Log into Outlook email on browser Click the gear top right Forwarding and IMAP POP and IMAP at the bottom Enable whichever one you want POP or IMAP or both
see screenshot
Modified