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Setting up Thunderbird on new computer

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  • Last reply by david

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My desk top computer died on me (blue screen). I have now purchased a new desktop but unable to set up Thunderbird Email on the new computer as Thunderbird is asking for a password which I have forgotten. There is no option in the set up to request new password. I am receiving emails on my phone [edited phone#] and have just set a password to get to this step. Will that new password allow me to set up Thunderbird and access my stored emails as well as receive new emails. The old computer's hard drive is still readable, and my files are able to be transferred over. I am hoping my emails will transfer across as well?

My desk top computer died on me (blue screen). I have now purchased a new desktop but unable to set up Thunderbird Email on the new computer as Thunderbird is asking for a password which I have forgotten. There is no option in the set up to request new password. I am receiving emails on my phone [edited phone#] and have just set a password to get to this step. Will that new password allow me to set up Thunderbird and access my stored emails as well as receive new emails. The old computer's hard drive is still readable, and my files are able to be transferred over. I am hoping my emails will transfer across as well?

Modified by James (doing minimal support)

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If you copied profile from old pc to new using this process: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer then the passwords would also have transferred, and would work if the passwords were not 'app' passwords. I share that for any future similar instances. Although there is no setup for a password change, if the password is failing, you should see a prompt to enter a new one. If the account is POP, the messages do transfer when using the above URL process. To force a prompt, you could go to settings>privacy&security, click savedpasswords and then showpasswords and then highlight the rows for that account and delete them.