Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

internet connection not working when using desktop side VPN

  • 1 reply
  • 2 have this problem
  • 13 views
  • Last reply by tjfrisella

more options

Firefox is up to date, I am using ProtonVPN. When connecting to the VPN from the desktop app firefox will not load any pages. If I connect through the browser extension the internet functions properly. other apps and browsers perform as expected

Firefox is up to date, I am using ProtonVPN. When connecting to the VPN from the desktop app firefox will not load any pages. If I connect through the browser extension the internet functions properly. other apps and browsers perform as expected

All Replies (1)

more options

tjfrisella said

Firefox is up to date, I am using ProtonVPN. When connecting to the VPN from the desktop app firefox will not load any pages. If I connect through the browser extension the internet functions properly. other apps and browsers perform as expected

I attempted split tunneling and no settings allow firefox to connect