Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to update firefox

more options

how to update new firefox

how to update new firefox

All Replies (1)

more options

Based on the USerAgent you used to post this thread Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

It appears you are using Firefox 115 ESR on the eol Windows 7 as Firefox 116.0 and later requires Windows 10, 11 to run. https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.