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Thunderbird not getting email

  • 1 reply
  • 1 has this problem
  • 23 views
  • Last reply by Wayne Mery
  • Archived

Kia ora from Liz in NZ. My thunderbird email crashed 3 weeks ago and is still not working and I don't know what to do. I would be grateful of any help. At present I am getting some emails through surge web but it means I cannot get the emails that I saved in folders under Thunderbird. So you can send an email to xxx@farmside.co.nz Kind regards Liz Heenan

Kia ora from Liz in NZ. My thunderbird email crashed 3 weeks ago and is still not working and I don't know what to do. I would be grateful of any help. At present I am getting some emails through surge web but it means I cannot get the emails that I saved in folders under Thunderbird. So you can send an email to xxx@farmside.co.nz Kind regards Liz Heenan

Modified by Wayne Mery

All Replies (1)

You mention "crashed", but what you mean is not getting email?