Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Lost Folder for Spam/Junk Mail

sfhowes replied
marianne

Although I have message folders for Inbox, Drafts,Sent, Archive and Trash, I do not have one for Spam/Junk. Please advise how I can install this as I believe I have a number of Spam emails which I cannot locate.

Although I have message folders for Inbox, Drafts,Sent, Archive and Trash, I do not have one for Spam/Junk. Please advise how I can install this as I believe I have a number of Spam emails which I cannot locate.

All Replies (1)

Right-click the account in the Folder Pane, Subscribe, Refresh, and see if the missing folder can be subscribed.