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Unable to open Thunderbird

Thunderbird Email and messaging
Marlene Spicher replied
desservices
desservices

Thunderbird has been working great for years. Now it will not open. Error message "couldn't load XPCOM"

Thunderbird has been working great for years. Now it will not open. Error message "couldn't load XPCOM"

All Replies (2)

Matt
Matt
  • Top 25 Contributor

just reinstall from thunderbird.net occasionally update go south and this error appears. Reinstalling replaces the settings that are needed.

Marlene Spicher
Marlene Spicher

If I reinstall thunderbird will I loose all of my emails and addresses. Is there a way to back up my emails when I can't get into Thunderbird because of the xpcom error