Display glitch on Thunderbird. SOLVED by disabling hardware acceleration
Hi
Any suggestions about why the display might be glitching in Thunderbird... attached image as an example. Missing letters and things that sometimes reappear when you mouse over them. Occasionally get neon green lines too. Something to do with my computer's graphics settings? Doesn't happen all the time.
I have the latest version of Thunderbird.
Thanks.
Modified by Wayne Mery
Chosen solution
First, start in normal mode and look at the hardware acceleration setting in Settings/General (bottom of tab). If it's enabled, uncheck the box, restart in normal mode, and report the outcome.
Read this answer in context 👍 1All Replies (5)
Does it look correct in safe/troubleshoot mode (hold Shift when launching TB)?
Yes, so far so good in Troubleshoot mode. Everything appears to be displaying correctly without glitching. Does that suggest the problem is a plug-in / add-on?
Chosen Solution
First, start in normal mode and look at the hardware acceleration setting in Settings/General (bottom of tab). If it's enabled, uncheck the box, restart in normal mode, and report the outcome.
Have done that, and am not seeing any glitching so far. I'll run it like that for a day or two and see how it goes (seeing as it was a somewhat intermittent problem). Will report back! Thanks for the speedy help so far.
Just reporting back a week later - I've had no further problems. Thanks very much!