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loss of folders & emails?

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  • Last reply by david

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Will downloading the latest Thunderbird cause a loss of my current emails and files? Or will they all be there after the download? Micaela

Will downloading the latest Thunderbird cause a loss of my current emails and files? Or will they all be there after the download? Micaela

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I always suggest doing a full profile backup (when Thunderbird is NOT running) prior to an upgrade. This is because outside services, such as antivirus software, sometimes interfere and corrupt the upgrade.