Profile Missing, nothing works!
I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.
I don't have a caches folder I can remove the contents of the application support folder and nothing changes.
When I go to open the profile manager I get:
MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory.
- !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost
I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably.
What's my next option?
Chosen solution
Running the following repair permissions routine appears to have solved my problem:
diskutil resetUserPermissions / `id -u`
Read this answer in context 👍 0All Replies (7)
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
Also, open the profile folder in your file explorer.
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
@FredMcD
The only related folder on my Desktop is "Firefox" and it's my backup of the Application Support folder.
As for typing about:profiles<enter> I can't. Firefox will not open under any circumstances, safe mode or otherwise
Modified by matthewaudio
Did you check the links I posted?
@FredMcD
Yes I did. The suggestions for firing up Firefox while it can't find a profile are
A) Delete Firefox stuff in the library. ie caches, application support. (It doesn't work.) B) To use the profile manager to create a new profile(as stated, it doesn't run) C) to navigate to about:profiles. Can't do that without opening Firefox.
I have also tried booting Firefox in safe mode by holding down option. This didn't work.
I have read that there might be a possible permissions issue on my drive but using get info, it appears to be correct.
Chosen Solution
Running the following repair permissions routine appears to have solved my problem:
diskutil resetUserPermissions / `id -u`
That was very good work. Well Done.