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message filter works for only 1 of 3 email accounts

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Hi

I have created message filters for my main email account and all works ok

When i try to create a filter for second account I can't see how to change the "run selected filter on" value to the name of the second account - only the main account folders are showing All suggestions and help appreciated

Hi I have created message filters for my main email account and all works ok When i try to create a filter for second account I can't see how to change the "run selected filter on" value to the name of the second account - only the main account folders are showing All suggestions and help appreciated
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

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sfhowes
  • Top 10 Contributor
2028 solutions 10189 answers

Helpful Reply

The filter window is a bit clumsy. Select any folder of the second account in the Folder Pane, then Tools/Message Filters, create a filter, and then the folders for the 2nd account appear in 'Run selected filter(s) on' drop-down.

The filter window is a bit clumsy. Select any folder of the second account in the Folder Pane, then Tools/Message Filters, create a filter, and then the folders for the 2nd account appear in 'Run selected filter(s) on' drop-down.
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Question owner

Thanks sfhowes

I now know that each account has its own set of filters!

Ideally the instructions at https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters should explain that and how to select the required account

Thanks again

Thanks sfhowes I now know that each account has its own set of filters! Ideally the instructions at https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters should explain that and how to select the required account Thanks again
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Matt
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3428 solutions 23795 answers

Teka said

Thanks sfhowes I now know that each account has its own set of filters! Ideally the instructions at https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters should explain that and how to select the required account Thanks again

You're welcome to edit the article. That is part of what open source is about, seeing a need and acting on it.

''Teka [[#answer-1277413|said]]'' <blockquote> Thanks sfhowes I now know that each account has its own set of filters! Ideally the instructions at https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters should explain that and how to select the required account Thanks again </blockquote> You're welcome to edit the article. That is part of what open source is about, seeing a need and acting on it.
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Question owner

Hi Matt

Please can you point me in the right direction for editing the help article

Thanks

Hi Matt Please can you point me in the right direction for editing the help article Thanks
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Matt
  • Top 10 Contributor
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3428 solutions 23795 answers

Helpful Reply

Teka said

Hi Matt Please can you point me in the right direction for editing the help article Thanks

You click the edit entry beside the article. See https://support.mozilla.org/en-US/kb/edit-knowledge-base-article

''Teka [[#answer-1300516|said]]'' <blockquote> Hi Matt Please can you point me in the right direction for editing the help article Thanks </blockquote> You click the edit entry beside the article. See https://support.mozilla.org/en-US/kb/edit-knowledge-base-article
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Question owner

Thanks Matt

You gave me the confidence to have a go!

The method in the link appears more complex than needed. I clicked "edit" as you suggested and found the toggle at the bottom of page to change the display to document like text. I made my changes there.

Wait now to see the result of the review

Thanks again

Thanks Matt You gave me the confidence to have a go! The method in the link appears more complex than needed. I clicked "edit" as you suggested and found the toggle at the bottom of page to change the display to document like text. I made my changes there. Wait now to see the result of the review Thanks again
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Matt
  • Top 10 Contributor
  • Moderator
3428 solutions 23795 answers

Teka said

Wait now to see the result of the review

Looks good to me. Short minor changes are by far the best to get approved. Technical articles take a lot longer as someone often has to actually review the technical details.

''Teka [[#answer-1302495|said]]'' <blockquote> Wait now to see the result of the review </blockquote> Looks good to me. Short minor changes are by far the best to get approved. Technical articles take a lot longer as someone often has to actually review the technical details.
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