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Why is Thunderbird email-client failing to send and receive emails unless closed and restarted?

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by Arun

Arun
Arun
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When I try to send the email, it returns a message after 2-3 minutes, saying they the message couldn't be sent. This keeps happening. When I close the program (Thunderbird) to restart, it closes all its tabs but when I reopen the program, the system tells that Thunderbird is running, please close the program to restart (it shows buttons for 'close' and 'cancel'). After closing from this screen I can reopen the program and I can send my emails for sometime and then again same issue starts. I have observed that during the period of such issue it also doesn't download any new emails. I am having this issue since 2 days only. Screenshots are attached. ClientName Thunderbird Version 60.8.0 Build ID 20190703133823 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0 OS Windows_NT 10.0

When I try to send the email, it returns a message after 2-3 minutes, saying they the message couldn't be sent. This keeps happening. When I close the program (Thunderbird) to restart, it closes all its tabs but when I reopen the program, the system tells that Thunderbird is running, please close the program to restart (it shows buttons for 'close' and 'cancel'). After closing from this screen I can reopen the program and I can send my emails for sometime and then again same issue starts. I have observed that during the period of such issue it also doesn't download any new emails. I am having this issue since 2 days only. Screenshots are attached. ClientName Thunderbird Version 60.8.0 Build ID 20190703133823 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0 OS Windows_NT 10.0
Attached screenshots

Chosen solution

The problem seems to have gone after an update from Thunderbird. Thank you for your efforts.

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Test: Start your computer in 'Safe mode with Networking' Start Thunderbird. Run for a while to test. Do you still get same problem?

Arun
Arun Question owner
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Chosen Solution

The problem seems to have gone after an update from Thunderbird. Thank you for your efforts.