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Firefox won't load can't find profile

Firefox Installation and updates
GerardoPcp04 replied
wildcat129
wildcat129

Firefox crashed when installing latest update and now will not load due to an error message, can't locate profile. I am on a MacBookPro and no article helps. Worst customer service ever. How do I get Firefox working again. Tried removing the program and doing a clean install. Same issue.

Firefox crashed when installing latest update and now will not load due to an error message, can't locate profile. I am on a MacBookPro and no article helps. Worst customer service ever. How do I get Firefox working again. Tried removing the program and doing a clean install. Same issue.

All Replies (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

This is usually a problem with the profiles.ini file.

See:

wildcat129
wildcat129 Question owner

Is this a joke? How did I ever get Firefox to run the first time I ever used it never having on my Mac? There is no Firefox folder in the library. I deleted the Modzilla folder. Still get the same message.

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor

Hello You could try to create a profile with the Profile Manager: 1) Run the Terminal application, which is found in Applications/Utilities. 2) Type or paste in the path to Firefox, followed by .app/Contents/MacOS/firefox. For example, if Firefox is installed in the recommended location, you would enter /Applications/Firefox.app/Contents/MacOS/firefox. 3) Enter a space character followed by --profilemanager. This will present the Profile Manager window in which you can make your selection. 4) Hit return You can see the Profile Manager menu : http://mzl.la/1BAQGnB