Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tried to install Amazon.co.uk Assistant; Get Errpr Message

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by mikes162

mikes162
mikes162
more options

"firefox prevented this site from asking you to install software on your computer" I need to install from Amazon website a Firefox Add Ons keeps installing the wrong app. I can click the "Allow" button, but a further error message says something like "Connection Lost" and it won't install. What can I do to get round this?

"firefox prevented this site from asking you to install software on your computer" I need to install from Amazon website a Firefox Add Ons keeps installing the wrong app. I can click the "Allow" button, but a further error message says something like "Connection Lost" and it won't install. What can I do to get round this?

Chosen solution

Yes here it is, and it has now installed, didn't do anything different - but is the app different from the .com assistant?

https://www.amazon.co.uk/gp/BIT/ref=bit_v2_e0027?ie=UTF8&bitCampaignCode=e0027&pf_rd_m=A3P5ROKL5A1OLE&pf_rd_s=slot-2-b&pf_rd_r=7FR97NSXQKER9HQ1520Y&pf_rd_r=7FR97NSXQKER9HQ1520Y&pf_rd_t=701&pf_rd_p=c85f8fab-be9a-4715-afca-fe5a7aa16923&pf_rd_p=c85f8fab-be9a-4715-afca-fe5a7aa16923&pf_rd_i=gb_main

Read this answer in context 👍 0

All Replies (2)

Shadow110
Shadow110
more options

Hi, is this the one ? https://addons.mozilla.org/en-US/firefox/addon/amazon-browser-bar/

mikes162
mikes162 Question owner
more options

Chosen Solution

Yes here it is, and it has now installed, didn't do anything different - but is the app different from the .com assistant?

https://www.amazon.co.uk/gp/BIT/ref=bit_v2_e0027?ie=UTF8&bitCampaignCode=e0027&pf_rd_m=A3P5ROKL5A1OLE&pf_rd_s=slot-2-b&pf_rd_r=7FR97NSXQKER9HQ1520Y&pf_rd_r=7FR97NSXQKER9HQ1520Y&pf_rd_t=701&pf_rd_p=c85f8fab-be9a-4715-afca-fe5a7aa16923&pf_rd_p=c85f8fab-be9a-4715-afca-fe5a7aa16923&pf_rd_i=gb_main