My thunderbird stopped sync with both email servers suddenly. I tried the solutions on the forum, but didn't work. Help please!!
My thunderbird (version 52.7.0) stopped downloading my email from both accounts and every time I click on to download the emails Thunderbird shows the sign that is "loading" but it never loads and eventually crashes and close suddenly.
All Replies (7)
I tried the solutions on the forum
What solutions?
wrong use of terms ... I was referring to this info : https://support.mozilla.org/en-US/kb/cannot-receive-messages
it ... eventually crashes and close suddenly.
Do you have a crash ID? https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
Try to start Thunderbird in safe mode. Is there any difference? https://support.mozilla.org/kb/safe-mode-thunderbird
Yes, I'm sending you the ID from the last crash report: bp-2e8a5912-599f-45a5-a912-407c90180503
I tried several times but nothing happened.
I tried several times but nothing happened.
You tried what?
to start Thunderbird in safe mode
You'll need to be more specific about what problem you have with starting Thunderbird in safe mode. Terse responses usually aren't that helpful, as nobody except you can see what happens on your screen.