Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I have "ASK" and how do I get rid of it?

  • 4 replies
  • 4 have this problem
  • 8 views
  • Last reply by cor-el

more options

A fresh install after loading Windows 10 included "ASK" and a Yahoo search option. WTF? Why are they there and how do I uninstall them?

A fresh install after loading Windows 10 included "ASK" and a Yahoo search option. WTF? Why are they there and how do I uninstall them?

Chosen solution

Ask commonly takes over Firefox installs in a malicious way. Fortunately this is easy to get rid of. Please follow these steps:

Read this answer in context 👍 4

All Replies (4)

more options

Chosen Solution

Ask commonly takes over Firefox installs in a malicious way. Fortunately this is easy to get rid of. Please follow these steps:

more options

How do I remove the offending toolbar?

more options
more options

See:

Note that extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or this program has to be uninstalled via "Control Panel > Programs". In Firefox you an only disable such an extension.