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Unable to complete installation of Firefox 34.0.5. Mozilla Firefox setup hangs at creating shortcut ( Mozilla Firefox .lnk) (see uploaded image)

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  • Last reply by saarmendariz
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saarmendariz
saarmendariz

Unable to complete installation of Firefox 34.0.5. Mozilla Firefox setup hangs at creating shortcut ( Mozilla Firefox .lnk) on status bar on install window. OS: Windows 8.1 System had older version of Firefox but it is no longer in Programs list. There is no helper.exe file to manually uninstall any previous version or remnant of a previous version but I do have C:\Program Files (x86)\Mozilla Firefox folder . Thank you.

Unable to complete installation of Firefox 34.0.5. Mozilla Firefox setup hangs at creating shortcut ( Mozilla Firefox .lnk) on status bar on install window. OS: Windows 8.1 System had older version of Firefox but it is no longer in Programs list. There is no helper.exe file to manually uninstall any previous version or remnant of a previous version but I do have C:\Program Files (x86)\Mozilla Firefox folder . Thank you.

Chosen solution

Try this:

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All Replies (3)

saarmendariz
saarmendariz Question owner

image added.

cor-el
cor-el
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  • Top 10 Contributor

Chosen Solution

Try this:

saarmendariz
saarmendariz Question owner

cor-el said

Try this:

This worked flawlessly. Thank you cor-el.