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Amazon Not Displaying Properly

  • 4 პასუხი
  • 4 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2264 ნახვა
  • ბოლოს გამოეხმაურა jonzn4SUSE

For a few days, Amazon has not displayed properly, with black screens and other problems, see sttached. Works fine in Edge.

For a few days, Amazon has not displayed properly, with black screens and other problems, see sttached. Works fine in Edge.
მიმაგრებული ეკრანის სურათები

გადაწყვეტა შერჩეულია

The problem has resolved on its own...I didn't do anything. Thanks for helping.

პასუხის ნახვა სრულად 👍 2

ყველა პასუხი (4)

Links to the issue you're seeing would be helpful. I just ordered something today had no issues.

Did you clear your cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Remove websites from the address bar suggestions. Make sure you know the login info because this will remove it. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

ჩასწორების თარიღი: , ავტორი: jonzn4SUSE

შერჩეული გადაწყვეტა

The problem has resolved on its own...I didn't do anything. Thanks for helping.

For future troubleshooting:

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Glad to hear, now mark this as resolved and get back to shopping. Have a good day.  ;-)